"My experience with BGE was very good and the rep tentative was very helpful and knowledgeable"

"Customer Service Rep. was very plesant and responsive to my questions."

"Everything was great even the knowledge of the representative"

"Very helpful, personable. Thank you"

"Taking too long to get service at my home."

"Very pleased with the work that was done at my home."

"excellent service. BGE Home is someone you can trust."

"BGE Home is very easy to do business with when servicing your critical home systems."

"It was an excellent experience overall!"

"I’ve had great experiences with BGE Home!"

"BGE home is perfect don’t change nothing I absolutely love it"

"My general experience was a positive one as Anthony, the sales rep was terrific and answered all my questions very well. The price was right as well."

"My experience was excellent. No wait time. Great service."

"I have called BGEHome in the past & received excellent service. This call to request an estimate for replacement of an electric panel in my condo was uncharacteristically HORRIBLE! After navigating the call menu system, I was momentarily placed on hold by the system & I listened to music on hold. Then the music stopped, & for several minutes there was silence. I said repeatedly said 'Hello', but there was no response. After several minutes of expressing my dissatisfaction with a friend during this silence, a representative finally came on the line. She claimed that she heard everything that I was saying although I could not hear her. After stating the reason for my call, there was once again a period of unannounced silence. Having been an IT professional who supported a call center for a major bank for several years, I recognize the signs that a representative has been unprepared or unwilling to handle a call that is presented from the queue. This is unacceptable service!"

"Had additional question and was given answer right away"