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Customer service:
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Verified BGE HOME Shopper
Verified
5/5

2019-09-29

"I've loved having the peace of mind of knowing that I have help if something went wrong."


Verified BGE HOME Shopper
Verified
5/5

2019-09-29

"Great. Both representatives were knowledgeable and friendly"


Verified BGE HOME Shopper
Verified
5/5

2019-09-29

"My experience was very good. Staff were professional and understanding of my needs."


Verified BGE HOME Shopper
Verified
5/5

2019-09-28

"I needed an estimate on an outside electrical connection. Wanted the same associate who did work before.My quest was granted received estimate and scheduled the work."


Verified BGE HOME Shopper
Verified
5/5

2019-09-28

"I am very pleased with my services"


Verified BGE HOME Shopper
Verified
5/5

2019-09-28

"Great customer service. Also quick response to get the tech out the same day"


Verified BGE HOME Shopper
Verified
5/5

2019-09-28

"Great service, pleasant representative."


Verified BGE HOME Shopper
Verified
5/5

2019-09-28

"Antoinette was amazing! Best service I have received when calling in to the service center. Friendly, professional, knowledgeable, articulate. She is the example of great customer service and she should be acknowledged for it!"


Verified BGE HOME Shopper
Verified
5/5

2019-09-28

"Representative helpful, polite and professional"


Verified BGE HOME Shopper
Verified
5/5

2019-09-27

"Fast and very easy experience."


Verified BGE HOME Shopper
Verified
5/5

2019-09-27

"Excellent. They set up a quick service call and it was finished in excellent time. Thank you"


Verified BGE HOME Shopper
Verified
4/5

2019-09-27

"Overall I've never had a problem with bg&e home. As I said before. Prioritize seniors and purchasers of new units [ I am both] regardless when calling in. I don't need to hear about everyone has gone home for the day line. Shouldn't have to wait 2 days. Especially for those of us on medication."


Verified BGE HOME Shopper
Verified
3/5

2019-09-27

"The service technician who came out to my home did not provide the service I needed and requested. I am disappointed and concerned."


Verified BGE HOME Shopper
Verified
5/5

2019-09-27

"Overall very positive. The call center representative was very quick to get my service scheduled, and the technician was able to resolve the issue promptly."


Verified BGE HOME Shopper
Verified
5/5

2019-09-27

"Experience was exactly like what I would expect as your customer--easy--quick--correct--helpful"