"I've loved having the peace of mind of knowing that I have help if something went wrong."
"Great. Both representatives were knowledgeable and friendly"
"My experience was very good. Staff were professional and understanding of my needs."
"I needed an estimate on an outside electrical connection. Wanted the same associate who did work before.My quest was granted received estimate and scheduled the work."
"I am very pleased with my services"
"Great customer service. Also quick response to get the tech out the same day"
"Great service, pleasant representative."
"Antoinette was amazing! Best service I have received when calling in to the service center. Friendly, professional, knowledgeable, articulate. She is the example of great customer service and she should be acknowledged for it!"
"Representative helpful, polite and professional"
"Fast and very easy experience."
"Excellent. They set up a quick service call and it was finished in excellent time. Thank you"
"Overall I've never had a problem with bg&e home. As I said before. Prioritize seniors and purchasers of new units [ I am both] regardless when calling in. I don't need to hear about everyone has gone home for the day line. Shouldn't have to wait 2 days. Especially for those of us on medication."
"The service technician who came out to my home did not provide the service I needed and requested. I am disappointed and concerned."
"Overall very positive. The call center representative was very quick to get my service scheduled, and the technician was able to resolve the issue promptly."
"Experience was exactly like what I would expect as your customer--easy--quick--correct--helpful"