"Everything was great and easy"

"I am very pleased with the service of BGE home. I remember one cold early winter when our heat gave out just a few days before Christmas and BGE home was out promptly to fix our heat."

"My general experience as always is exceptional. I have had no problems with reaching the Customer Care Center and the technician was very friendly and courteous and very knowledgeable about the problem and was able to fix the problem in no time."

"The representative was knowledgeable, friendly, and kind!"

"Your phone representative was awesome. She was extremely nice and even caught a few mistakes that the last person I talked to had made. She was able to get everything corrected and she was a pleasure to talk to."

"Customer reppresenter was very nice and explained things very well"

"Very good. We would not be with BGE HOME for so long if it wasn't."

"Telephone was polite, question answered ok. Call back service call back to multiple telephone was a plus."

"Representatives both on the phone and in my home were professional and knowledgeable. It’s a pleasure to doing business with a company like yours. I have the service maintenance program and have been extremely pleased. Had other home warranty plans in the past and they cannot compare to BGEHOME’s performance."

"Phone support was outstanding, however the ability to schedule an appointment via the website left much to be desired... all of the calendar dates shown were greyed out as being unavailable. Surprising since the customer service rep was easily able to schedule an appointment within the greyed-out date range. Obviously, the website needs a tune-up."

"Spending 5-7 minutes answering questions with a computer and then not getting anything accomplished only then to be transferred to a representative is not only annoying but a waste of time."

"Your phone rep was wonderful. Helpful and very nice. The Tech who visited my home was great as well."

"I had a pleasant experience with the customer service representative who was able to get a technician scheduled for the following day for a/c repair. The technician called when he was 20 minutes out and kept me informed. Overall a great experience and well organized."

"Very good and professional. The service person was very knowledgeable."

"all questions were answers and was sent an email for follow up."