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Verified BGE HOME Shopper
Verified
5/5

2019-09-13

"Awesome, from the techs who installed my new heating/cooling system last year to the rep who helped schedule the service."


Verified BGE HOME Shopper
Verified
5/5

2019-09-13

"Great experience technician came out he was knowledgeable about his job. He made sure everything was working properly. Gave me some good advice."


Verified BGE HOME Shopper
Verified
5/5

2019-09-13

"Such a pleasant experience honestly! Everyone so helpful during a semi-stressful situation in realizing our water heater needed to be replaced."


Verified BGE HOME Shopper
Verified
1/5

2019-09-13

"Poor follow up on parts for service calls"


Verified BGE HOME Shopper
Verified
5/5

2019-09-12

"A nice experience. Answered my questions and got my service scheduled very promptly."


Verified BGE HOME Shopper
Verified
5/5

2019-09-12

"My last experience was frustrating. I was very relieved that this experience was great."


Verified BGE HOME Shopper
Verified
5/5

2019-09-12

"Everything went very well."


Verified BGE HOME Shopper
Verified
5/5

2019-09-12

"Travis was very professional and thorough."


Verified BGE HOME Shopper
Verified
5/5

2019-09-12

"When I have a problem it's never we will see what we can do it's always we will take care of it right away thank for you courteous service."


Verified BGE HOME Shopper
Verified
5/5

2019-09-12

"The phone rep was very courteous and helped me to make the right choice in my reason for calling which was service on a furnace."


Verified BGE HOME Shopper
Verified
4/5

2019-09-12

"I called to schedule service on our garbage disposal. The CS rep did not tell me that I had to get a new one and the service tech would install it. If I had not asked about that, I would not have known to get a new one. She was not very thorough in explaining the service."


Verified BGE HOME Shopper
Verified
1/5

2019-09-12

"Not a pleasant experience. Problem was not solved. Promised to call back but didn’t. Very disappointed."


Verified BGE HOME Shopper
Verified
5/5

2019-09-12

"Everything was fine. The representative was very friendly and customer focused."


Verified BGE HOME Shopper
Verified
5/5

2019-09-12

"They were able to come out and service my AC unit the same day I called and fixed the problem, too!!!"


Verified BGE HOME Shopper
Verified
3/5

2019-09-12

"Well i have had my generator about 7 years and a service contract of almost $400.00 a year and have never ha to wait this long for service?"