"It has been great! I am a long time customer of the BGE service plan and have recommended it often to my neighbors."

"I called on a Sunday. Serviced and fixed by Monday!!"

"While I was extremely impressed with the young lady who are dealt with on regarding my refrigerator recently I am not impressed with the services that the BGE Home present because they for example they didn't have anybody available to service my refrigerator my refrigerator out of the clothing items in the refrigerator way I had to wait 24 hours before somebody showed up that should have been the case."

"Every time I have contacted BGE I have had a representative who has been helpful and knowledgeable. I would recommend BGE to anyone."

"I spoke with Tia regarding my preventive maintenance. She worked tirelessly to schedule a date well before my settlement date of 9/30 and absolutely refused to have me stay home on my birthday to wait for service! Next, I spoke with Pat for service for my compressor fins, an item brought up by the home inspector. She also worked tirelessly to make sure to schedule the service technician during the same time period as the preventive maintenance technician. I just received my home inspection report late on the 5th,called BG&E on Friday the 6th and my appointments are on the 10th! Thank you BG&E for Tia & Pat, 2 very responsive and caring customer service employees!"

"Leaking bathroom faucet was repaired the day after my call to BGE. I am very satisfied with the prompt service."

"Quick, easy and attentive. Came through with a thorough fix. Thanks again."

"Outstanding service provided"

"Excellent customer focus and service - enabled us to schedule a service visit that met our needs."

"my conversation was with Mel and she was very understanding and helpful..could not have been better"

"Thank you for answering and scheduling my service quickly."

"The length of time to resolve the problem. I been without a dryer for over a week to repair my dryer problem and my scheduled time still isn't till Wednesday. Need to hire more people!!!!!!!"

"Great phone discussion with Representative . Representative placed an awareness of additional services that I was missing out on especially since I have had a contract with BGE Home for years"

"We had a small water leak in the ceiling. I called Saturday morning and someone came to fix it within hours. That was great!"

"Excellent the call center rep went out of her way to help me in a timely manner."