"call care representative was very helpful and nice.. it was a great experience!"

"I am pleased with the quick response I got and all of your associates were very helpful and professional thank you for your service and have a blessed day"

"I was connected to a representative right away and they gave me service the same day."

"Ebony was my service representative and she did a superb job. If you have Employee of the Month, I recommend her. If not, then make sure this rave review makes it into her personnel file. Excellent work during these challenging times should be rewarded!"

"I had a great experience setting up two service calls."

"great service and courtesy."

"The rep was very helpful and did an excellent job, very professional. I was told I would get a call back that afternoon to try to move up my appointment and the call never came. Now I have to call you again on Monday."

"service amn Karl was GREAT wow Great service"

"Very quick response! Thanks "

"The representative I spoke with was perfectly respectful, professional and took extra initiative to help with my 2 service needs. She was outstanding!"

"Representative did not know the answer to a specific water heater question. A technician will not be out until sometime Monday so we’ve been w//o hot water for over 2 days. I would have expected a tech sooner."

"It was great. The response was quick & the matter was resolved."

"The two people I had contact with, call center and service technician, were polite and professional and responded to my needs and concerns."

"I feel that BGE HOME HAS SOME OF THE NICEST, kindest, careing People. They really do care about what you are going through."

"The representative was very helpful and friendly and fast."