"The overall experience with the phone operator and technician was great! I just was not happy with the contract after the water heater went up."

"MY EXPERIENCE WITH BGE IS GREAT WHEN I CALL BGE THEY COME AT ONCE JOB IS ALL WAY DONE RIGHT"

"My experience with BGE from start to finish was ideal. The assistant I spoke with was attentive, polite, knowledgeable and professional. The service repair person arrived in a timely manner, was efficient, polite and professional. The service call was completed in a timely manner and well done."

"The experience from the BGE technician was great, excellent job when he came out to service my equipment no problems with that at all was very satisfied with his professionalism and how he handled the job while he was at my home."

"BGE employee was very respectful of my home and took pride in his work. They always clean up the work site before leaving."

"From the 1st phone call to the service ..all was great. Knowledgeable."

"Service was very good just wish I had a better window of time frame because my whole day was wasted waiting on the tech."

"experience was wonderful....period"

"Have always had and continue to have great service with BGE Home."

"Very satisfiedThey came the same day as I called"

"I was completely satisfied with the call center representative. She scheduled a service appointment for me within 48 hours."

"Representative very pleasant and knowledgeable while performing her job."

"I have had BGE Home for years through 2 homes. Purchased major units (AC/Heat) Have never been let down by the Service. It's difficult to find reliable service businesses. BGE Home is one of them. It is a comfort to know that if something happens they we come and do their best to resolve the problem. The Techs not only are Professional,but have given me useful information about my home appliances. The wait time on this job is the longest 2+weeks,but the phone rep clearly explained the Pandemic slowdown. Any reasonable person would understand.I do."

"Eric the plumber is fantastic"

"I was thoroughly satisfied with the customer experience"