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Verified BGE HOME Shopper
Verified
5/5

2020-05-10

"It was a very good experience"


Verified BGE HOME Shopper
Verified
5/5

2020-05-10

"I find BGE HOME very reliable and have service contracts through them. Whenever a neighbor is looking for a repair, I recommend BGE HOME."


Verified BGE HOME Shopper
Verified
5/5

2020-05-10

"Timely, professional, and courteous service! Thank you BGE Home!"


Verified BGE HOME Shopper
Verified
3/5

2020-05-10

"I realize that we are in a covid-19 pandemic moment. But the response time on my furnace repair what's unacceptable. 8 Days Later furnace still not working. A supervisor was supposed to call me never received that call"


Verified BGE HOME Shopper
Verified
5/5

2020-05-10

"Very happy with the professionalism and speed of service. Felt safe with how everything was managed during the pandemic."


Verified BGE HOME Shopper
Verified
5/5

2020-05-10

"Professional, friendly service! Excellent follow up by an experienced sales person!"


Verified BGE HOME Shopper
Verified
5/5

2020-05-10

"Very impressed, always a pleasant experience from the call center to the technicians"


Verified BGE HOME Shopper
Verified
5/5

2020-05-10

"Great and very satisfied. Impressive"


Verified BGE HOME Shopper
Verified
3/5

2020-05-09

"It was an average. Seems always pretty busy."


Verified BGE HOME Shopper
Verified
5/5

2020-05-09

"General experience talking with telephone representative was good.She acted promptly_good. The technician Had to come twice, but he did solve theProblem the second time. I appreciateHim getting to the details of solutionSolving."


Verified BGE HOME Shopper
Verified
5/5

2020-05-09

"Very Courteous. Return calls wells."


Verified BGE HOME Shopper
Verified
5/5

2020-05-09

"The service technician was polite, explained everything very well and wore his face mask, booties, and gloves."


Verified BGE HOME Shopper
Verified
5/5

2020-05-09

"Very good. My issue was addressed within hours of calling. I appreciate that techs are courteous and wear booties in my house."


Verified BGE HOME Shopper
Verified
2/5

2020-05-09

"Experience was rocky at start. got put on hold, then cut off had to call three times before I reached someone. Once I reached a representative, she was very friendlu and helpful."


Verified BGE HOME Shopper
Verified
4/5

2020-05-09

"Plumber got the job done well. I'd have preferred him to wear gloves."