"I own my business and when you have a team member who goes above and beyond, you treasure that especially during these times. I really appreciate the outstanding customer service I received."

"The person I spoke to on the phone was wonderful. The plumber you sent out was also wonderful. Thanks for coming out so fast so my home didn't flood."

"The young lady was so easy to talk to and very nice"

"Always professional and efficient and honest."

"My experience with BGE has always been a great one."

"Customer service was on point with my handling identifying my problem and was able send a technician to my home right away for a service call"

"I have always been pleased with the services received."

"Responsive, accurate information provided and resolved my issues ASAP."

"The service was excellent. I also liked that I did not have to wait to have my problems solved."

"My experience was with great ease and efficiency."

"Your service is prompt and your call center and service people are professional. I love this service"

"There should be more employees like my customer service representative, Antoinette. Giver her a raise in pay!"

"The BGE HOME representative to whom I first talked on the phone was quickly able to assess the probable root cause of our problems. She gave us the choice of having a repair person come that same day or the next day. She was courteous and professional."

"Very respectful and eager to help."

"Very good. Suggest faster scheduling of appointments especially for older people who have medical issues."