"The tech was knowledgable and also friendly. He has been to my home in the past."
"Service was very good tech very nice"
"Great to be able to schedule an appointment with a knowlegeable, friendly representative."
"The rep was very good. Listening to my issue (which was complicated). Gave me the best info she could at the time. Very courteous. Repeated back what zi said to make sure she understood."
"I swear by BGE Home. Your Customer Service reps are always friendly and knowledgeable. The Technicians who come to my house are courteous and knowledgeable."
"I have done business with BGE Home for a very long time. I plan to continue."
"Service call was two days later-furnace was fixed. Technician did a great job."
"My experiences have been very good."
"Very pleased with the call center and the service technicians. The techs figured out the issues with my heating system and so far, no issues."
"NOT good when you say your coming out you should be there. That was 3 days ago and no one has figured out that you were no show!? Someone should have called and least tried to reschedule. VERY POOR"
"My experiences have always been great. Fast, effective and courtesy service always. Have never been disappointed which is why I have had the service for many years and will certainly continue in the future."
"staff person did a great job"
"I was most happy to talk with Tia the BGE Home telephone customer service Rep. she was very helpful in helping me to solve my problem she showed concern and went beyond her call of duty to assist me she is a great member of your team."
"an excellent experience, thank you"
"Drew was wonderful. But you've got a totally different problem. BGE Home didn't get notified before I did that GENERAC has a sort of recall notice on its generators that involves a fire hazard. I think that in the ideal world BGE Home would have called me before I even would have known that there can be a serious problem and that we wouldn't take the risk for the month it will take the service team to get here."