"The order was for a rare book. The seller did not notify me that she did not have the book. I had to e-mail her to find out that the book was not in her store and she filed my order. I notified biblio. They immediately cancelled my order and appologized for my problem"
"Service from Biblio.com is the best. No hassles.Easy to use. Great books on their site"
"I had trouble (twice) placing an order because the PayPal button on the Biblio website wasn't working, but Biblio worked the problem, apologized, and gave me a small coupon for my trouble. After that the order went smoothly, and although the book has not arrived yet (13 days later), I will very likely do business with Biblio again."
"So far I have found Biblio.com to be an excellent source of independent book resellers. Their customer service has been good, they have an extensive choice of sellers and items. Prices are competitive, although not quite as good as Amazon. But they are more honest. I decided to purchase less to save money but to make my purchases as much as possible through Biblio.com for books."
"In spite of blizzards, store personnel came in and woroked to get our orders out on as timely a basis as possible. Then they sent an e-mail to let us know what was going on. Excellent service in the face of tough circumstances. The book was listed as "like new" and it was just that. I really think it had never been read. Would recommend Wonder books without reservation and plan to buy from them again when they have a book I want/need."
"I Order Lots of Books online, plus eBay, and Catalogs.
Ordered 1 Item, Listed Online, which after taking my Credit Card and Address, turned out to be Out of Stock.
So, I didn't get my Item, have to Worry about my Credit Card info, and Probably am getting extra Spam.
Since I can't Trust them, I Don't see me being a Return Customer."
"Ordered books from several different sellers. All came in just as described. Shipping within expected timeframe. Excellent company to do business with! Thank you! "
"The site was easy to navigate. I found what I was looking for and had a large selection to choose from.
My purchase went off without a hitch.
They seemed very concerned about customer satisfaction.
They sent an e-mail right away to let me know my order was received and was sent to the apropriate people.
I had a very good expirience with biblio.com and I'm sure I'll do business with them again."
"I was looking for a book that a local bookseller had not been able to deliver since before Christmas. biblio.com was recommended by a friend and several copies of what I was after were readily available through an affilated bookseller.
I ordered the book and received prompt notification confirming it's availability and estimated delivery date of about 5 days. The book was delivered in 3 days. I will certainly turn to biblio.com for my next book order.
A First rate experience..
"
"Absolutely stunning! I first ordered from a store that in a few days informed me they didn't have it available anymore, but Biblio did not charge the book. When I ordered from another merchant, I could track my order status from my account, and I received the book exactly as told all the way from England to my Peruvian doorstep. Did not expect it to be possible. Superb communication and service."
"I had a great experience with Biblio.com. I found the books I was looking for at great prices (way lower than the competitor) and a better shipping cost. I've received one of the items so far and it is in very good condition. I'm very pleased with my Biblio experience."
"Easy and low priced way to get the books you want along with great service and communications. I have been very pleased with previous orders. "
"I ordered three books but one was not available so a refund was arranged. The two books I received were delivered promptly, packed well, and in good condition. I will definitely order from Biblio again."
"I loved it! The books are in perfect shape and they came in 3 days! I will keep this in my "favorites" and definitely use it again. "
"Ordered a text book for school, it has been more than a month now and never received it. I tried to contact customer service but received no reply, finally got a ticket number back after several tries saying they will get around to answering my e-mail, overall horrible customer service, no way to contact seller, and I never received what I ordered. Now begins the hassle of trying to get my money back, so far biblio.com has been the worst online ordering experience of my life.
Finally called the number I found on one of the other reviews, they said they will contact the seller and if I do not hear back from them send them an e-mail again. Seriously???? They also said if they can't get a refund from the seller they will make sure to get a tracking number for me???
All I can say is don't even bother."