"Great service and good experience! I was ordering a discontinued product from last year and they had it in stock! I called the store to check and they picked up immediately and were very nice and helpful with my questions! Great service! Definitely will be shopping with them again!"

"I looked all over the internet for the product I wanted. Bike Bling was the only company with the item at an affordable price. They also had a holiday discount code I could use towards my purchase which made this to good a deal to pass up. They were quick to process my order and quickly shipped it. I will come back to Bike Bling for future purchases."

"bikebling are the Best!

Excellent eBayer A+++++++! Very well packing job. Thanks.
Super fast shipping. Many thanks.

Great deal, thanks a lot. "

"ordered pearl uzimi kodiak ls jersy order was in processing mode for 5 days . i called and the reason was my billing adress was different than my shipping adress since i moved from new york to colorado 3 months ago . that showed the companies concern for the customers credit card security. my shipment arrived in timely fashion and will use site again and refer you to friends thank-you order date is approximate but closeto actual date"

"I needed a new set of wheels and after extensive research found the BikeBling.com had the lowest price when combined with shipping to Hawaii. They quickly communicated that the wheels were back ordered with an expected arrival date. Zack at their customer service number was very helpful and the wheels shipped as promised. I was very satisfied with their customer service ."

"GREAT PRODUCT!!!...GREAT EXPERIENCE!!!"

"Great experience at Bike Bling so far...

I just ordered a custom Intense Uzzi from Kerry and Andy at Bike Bling. Its hard to find a shop that will put a custom bike like this together for you, but Bike Bling has really gone out of their way. They are telliing me one week.

If you order a mountain bike, order from Andy. I typically have a million questions with a large investment like this and Andy was patient. He took a lot of time (1+ hours total) to help me spec out a bike for the exact type of riding I do in the Sierra Nevadas.

Kerry was busy, but great to work with. He answered my emails and phone calls typically within the same day. Kerry honored the discount listed on their website and even let me make a few upgrades while maintaining the original price.

An employee named Michaelangelo typically answered the phone. If I order a new road bike, I'll order from Michaelangelo. He was experienced and a good listener.

It may seem like these guys are busy (especially Kerry), but remember the shop is in Southern California. That is the culture there and I could tell they were handling a lot of orders.

If you are in the market, give these guys a call. Seems like a good group of people. This was a big purchase for me and so far the customer service has been great. I didn't feel rushed at all. Highly recommended....


(follow up)
Picked up my Uzzi last week. The guys at Bike Bling had the bike put together 2 days early. Very friendly staff and a really nice shop.

Some of the recent reviews have been tough. I noticed the shop is extremely busy and moving a lot of high end bikes and parts. If you are patient, this is an excellent shop.

Overall, I had an outstanding experience, scored an Uzzi at a great price in one week, and I will definitely return.

-Chuck G."

"I bought my first real expensive purchase on a carbon bike. But, at Bikebling.com, they were very true to their claim as regards "price matching" as long as you provide them with a viable URL/link to show evidence of the price. I was and very am happy with my purchase on my Colnago Ace Veloce! On top of that, they even gave me a very good deal on shipping costs. I received my bike in 5 days. The owner and the sales person who I dealt with were very easy to work with. There was no pressure selling and these guys know what they are selling as they are cyclist themselves. Thank you BikeBling for your excellent service. I have a metric century and my 1st century ride before the season ends this year!!"

"Ordered seatpost and stem in store, for in store pickup. Very helpful customer service on a busy Saturday. Arrived on exact day expected, e-mail same day from store letting me know it was in. Very pleased with transaction."

"Great product selection, but... no indication of whether items are in stock or not before ordering. Customer service is inconsistent and unprofessional at times, though generally well meaning. Previous order with out of stock items I was assured that the order wouldn't actually get billed until it shipped, but most recent order billed even though one item was back-ordered."

"Called to confirm that I would be able to get a lefty wheelset for a trip that I was taking in two weeks. Staff said it was no problem and I placed order. weeks came and went, trip came and went, I had to borrow some junky wheel for my out of state bike trip. Staff seems friendly.. until you give them the money, then its anyone's guess as to the truth. I'll probably end up with my wheels a clean month from when I ordered :("

"After reading all the negative reviews, I have to give this place props. I ordered an item on a saturday night and it was at my door by Tuesday afternoon. You cannot beat that. "

"I made ??a second purchase.
Item ordered was out of stock. We took the time to resolve. But the shop was a gentlemanly response.

"

"Fast service good web site thanks for your “kokua”"

"I have purchased several items from Bike Bling and have always had great results. My most recent order required one item to come from the manufacturer which tacked on a few days to the shipping, but once they received it, it arrived here quickly.I have had mixed results with questions to customer service with either a slight lack of product knowledge or being placed on hold and then hung up on by accident. One representative was very knowledgeable and helped quite a bit with my decision to purchase. All in all, I would buy from them again."