"I placed an order with Bike Bling two weeks ago. My husband had a good experience with them quite a few months back so I didn’t check their recent reviews and that was a big mistake. I ordered a pair of tires that were listed as in stock. After a week I checked the status of my order and it was still “in process”. I contacted them and found out that the tires were back ordered so I cancelled the order and received confirmation that it’s been cancelled. Two days after cancelling the order they still hadn’t refunded my money. I had to lodge a complaint with Paypal to get my money back. Stay away from Bike Bling, they are disreputable!
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"BikeBling was responsive to all emails,when I asked them Price Match to .
My order was processed quikly."
"I couldn't be happier with the speedy turn around and customer service I've received from BikeBling.com
Kerry was responsive to all emails, and easy to talk to. I placed my order Monday and it was shipped out on Tuesday. 24 hr turn around is as good as it gets.
I'll be ordering from bikebling again in the future.
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"Competitive prices and good selection. Unfortunately there was a mistake with available inventory on my order and Bike Bling went out of their way to notify me of the issue and get it right. I will certainly purchase from them in the future."
"Great prices, Great selection. Friendly and easy to work with. Quick access to the latest and greatest parts. Reasonable times delivering on parts that are on back order, or not readily available. Bike Bling has definitely become my "go to" source for bike parts."
"Apparently they have no real-time inventory system. I ordered 2 items, and received a call the same day to tell me that one item was on back order and wouldn't be in for several weeks. So I changed my order, and then received an email to tell me that the other item in my order was on back order for a week. It did ship the day they said it would. Other than the poor inventory system, no issues."
"Store had item posted on their website but they didn't have it in stock and stated there was a nationwide backorder. Wound up ordering from another online merchant (after confirming they have the product in hand) as I didn't want to wait for an unknown deliver date."
"Took 10 days to ship the order. Had hard to find Gustav brake pads. Good prices. "
"I am most pleased to have a Real Bike Shop here in Escondido. I really don't mind paying to keep an independent anything shop in business for the long haul. But as it turns out Bike Bling has all the good stuff, good people, great pricing and is a go'in operation......that makes it really easy.....Tom Cunningham"
"Bikebling has become my goto store for bicycle parts, they have great prices, choice and service."
"Easy to find the right product you want, convenient throughout the order processing, and quick and accurate delivery! This is an essential site for all bikers!"
"quick an easy i was looking for a thu axle for my bike found it and checkout was a breeze defiantly buying more stuff."
"Great prices, but they have a lack of customer service manpower and a lack of a robust inventory system. It takes them a long time to answer calls, a day or two for them to answer e-mails (questions, price matches, etc.), and there's no way to tell if something's truly in stock or not.
It's been 8 days since I placed my order and I haven't received an UPS tracking # yet. I e-mailed them 3 days ago and Kerry e-mailed me back (with a CC to Brian) saying there was one item in my order that was backordered and due the next day and would e-mail again if there was a problem.
With 1 item backordered out of 3 in a $100+ order (not counting S/H), they could've shipped the rest of the order on time so I could've received it before the weekend or ask me what I wanted to do in regards to the backordered item. The backordered item isn't even something in high demand from what I can tell, an O'Neal Rocker Knee/Shin Guard."
"Overall, the Cygolite TridenX is a great and powerful light. I've had the opportunity to also test a Niterider Pro 1200 and found that the more centered mounting on the NR is the ideal setup. When compared side by side, I felt the Cygolite and NR put out essentially the same light intensity at 600 lumens. If the slightly off-center mounting doesn't bother you(in turns, the off centered lighting would wander off my narrow trails), then the Cygolite system cannot be beat. Unfortunately, I will be returning the Cygolite for the NR system. As far as my experience with BikeBling, they are top notch and have had great experience with them as an online retailer of mtb products."
"Bikebling.com has a a very good selection of everything you would need for your bicycle and great prices. I definitely recommend Bikebling.com to anyone that wants quality for a good price.
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