"excellent service, outstanding customer service, an company to work with. From the time of mailing to getting a check was minimum. The best part they keep you informed of what is taking place. Good Job"
"I completed the online form to put a value on my phone. I was able to print a label, and mail the phone in. They even contacted me to make sure all my questions were answered. I got a message it was received by their office. A day later, I got an email saying my phone has been evaluated. While they did offer less that originally quoted, I still accepted because I didn’t want to go through the hassle of selling privately. Additionally, I still owed on the phone so I was just trying to get money to pay it off. They mailed me a check and I received it a couple days later. Very smooth process! "
"I searched several sites online and they had the best price. I described my device exactly as it was which was in very good condition. I was skeptical about sending it away. They sent me a shipping label which i could track. They also emailed me every step of the way through, like when I shipped it, when they received it etc. Within about three days I got an email saying the money had been deposited to my account. I highly recommend them."
"They were quick to respond to my questions through out the proces. Only recommendation I would make, is to offer more ways to pay the sellers."
"The process was quick and easy. BuyBoss kept me updated via text - overall great experience!"
"I definitely recommend Buyback and will use them in the future. They were very prompt with their service and paid me the most money for the phone I sold. Everywhere else only offered half of what Buyback quoted me. "
"It was a super easy experience. I rated my phone, sent it away, and was even paid more than quoted! "
"Chose this company because their offer was slightly higher than the competition. Sent in a phone that was in near perfect condition. After the phone arrived they sent me photos of a phone with heavy deep scratches in the glass. Not my phone! They dropped my offer by $30 and said I could take the new offer or they could ship back my phone with these scratches... Total scam. It seems this company is outbidding competitors and then undercutting people when the phone arrives. Do not use this company. I have 3 other phones to switch out and will never use them again."
"I sent in my iPhone 12 Pro weeks ago. The staff immediately got in touch with and responded to my emails multiple times throughout the day so it thought it was a legitimate business. The second the said they sent my payment, Radio silence. I was told my check would be 3-5 days and It's been 3 weeks and I'm out $600 that I was promised and I can't even get my phone back. I have sent multiple emails and called and received no responses back."
"I sent them a samsung glaxy note 20 ultra in very good condition.Then they sent me some pictures.
In the pictures, they made new scratches on the screen to lower the price of the phone.Then a phone expert with poor eyesight prepared a report that the phone had a heavy scratch.I wanted the phone back.The phone did not come with the original box and charger.These thief arizona lizards stole those too!These are arizona lizards!They think they are very smart.A few little b.tch.s and a few little b.star.s turn all this stuff up!Definitely stay away from these Arizona lizards!"
"I DO NOT RECOMMEND!!
I shopped the sites and chose BuyBackBoss based on the offer they quoted. I received an email many days later that the value was drastically reduced. I reshopped based on the condition they graded it and sent the link as they asked me to so they could match it.
I even contacted the other company to ensure I was giving an accurate description of my Iphone 7 - 128GB. Their issue was the battery life - 78%. The competition did not devalue the phone unless it was below 50%.
They responded after I did exactly as they asked and was denied based on their explanation of: "Unfortunately, their standards are different than ours, so since we do deduct for poor batteries (anything below 80% according to Apple standards) we are not able to match to their "Good" pricing."
Why have a guarantee of price matching if you are going to change your policy in mid transaction? I checked their site for the conditions of the price match and could not find any "qualifiers" concerning who they will match.
What a waste of time and aggravation.
I DO NOT RECOMMEND!!"
"Initially I had some problems but Jack made it right. Thank you"
"This could not have been easier. I received my online quote for my 2 iPhones. I printed out my mailing label. Put my 2 phones in a package & mailed them to Buy Back Boss on 2/22/2018. Today, 2/27/2018, I was informed by PayPal that Buy Back Boss had deposited my money (the exact amount I expected) I to my account. It could not have gone better. Count me as a very satisfied customer!"
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"I am thoroughly impressed with my experience using Buyback Boss to sell an old cell phone. I am very careful working with online business and began the selling process by researching companies and asking questions. As if the positive reviews I found online weren't enough, the CEO of Buyback Boss took the time to personally answer my questions. The process continued smoothly as I sent in my device using their trackable shipping label, received confirmation of delivery, and the order was completed. My check, for the total amount promised, arrived just a few short days after. I would highly recommend Buyback Boss to anyone looking to sell phones or iPads; you will find unparalleled customer service and a top-notch business.""
"I was so skeptical about sending my phone in to buy back boss! I read tons of reviews and did as much research as I could but I was so nervous! After sending my phone in on a Monday before the week was over I received a notification from PayPal stating that I had a payment from buyback boss! 100% legit & fast payment! Thanks so much buy back boss!! "