"Made it so easy from quote to money in the bank. Would recommend to all "
"Great experience! Sold my iPhone 8 for a really great price. Shipped it with the prepaid label. Received my payment via PayPal not long after it was delivered. Would recommend! "
"Great communication and fast service! No complaints "
"Positive experience even if I didn’t receive as much as I wanted to for my items. "
"Sent in phone that wasn't disconnected from the cloud. They helped me erase and remove from the cloud to process my order rather than just return the phone to me."
"I checked with other services, and the prices were all in the same range. I can't say how other services perform but Buyback Boss was great. Tutorials on how to pack, ship and payment with PayPal. "
"They offered me a fair price, the shipping label worked fine, and once they got my phone I got paid. Pretty simple."
"The check came as promised. "
"The transaction to sell my iPhone 8 Plus was easy. Got my return label easily and check came quickly. A little disappointed in the offer but accepted it to save a further commitment of time."
"They have good email communications on status. I felt a bit of “bait and switch“ given the high estimates they offer on the site yet when they get your phone suddenly “general wear” scratches on screen suddenly reduce the offer significantly. The various categories for “condition“ should better reflect that scratches on a screen will significantly reduce the amount they will offer. "
"I rated my iPhone. I got the check from Buyback Boss In about four or five business days after they receive my phone. It was the amount specified. No problems!"
"I didn't like the long wait times"
"Using BuyBack Boss was the best decision I have made when re-selling old iPads. They were very helpful and made the whole process very easy! I would certainly recommend! "
"Shipped the device out and had payment within a week - Couldn't be happier! "
"I printed the shipping label, took it to the post office, purchased an envelope and mailed it. That's it. I received the same amount they agreed to. I can not complain at all. I will definitely use this again and would recommend it to friends."
A rep from Buyback Boss, BuybackBoss, has responded:
“Hi Jill,
First off, thank you for the communication shoutout of our team. Secondly, I’m sorry to hear your overall feedback!
I can assure you we are not a bait and switch business. We work hard to ensure our listed conditions reflect accurate descriptions so there isn’t any follow up from us other than your payment notification. Under the “Fair” category you will find the first description mentions deep or excessive scratches with a clickable option for more information. However, we’ll take this feedback on providing more emphasis on screen guidelines as we are constantly trying to find ways to improve our process.
If you would like to discuss further or need help with anything, please feel free to contacts at support@buybackboss.com. Hope you have a great week!
Thank you,
Brittany at Buyback Boss”