"I had a Samsung Tablet to sell. They sent me a mailing label and when received I got my payment a few days after they received the device. Best rate on the internet. I had questions that they quickly responded to and did exactly what they said. Will use them again!"
"I've reach out to their customer relations teams to notify them that I have not received any check a week after I was notified that they have mailed it. When asked if there's a way to track down the mail, I was told that they don't have a way to Track it as it's sent via first class mail. Was told that it could take as much as 8 days as opposed to 3-5 days posted on USPS website. 8 business days has passed and I have emailed them that no check has been received and that this is very unacceptable. Have yet to hear back from any of their CS support staff. I suggest you Take your business elsewhere and avoid the same mistake I made doing business with BBB. "
"It was so user friendly: the steps were clear, and if when I had a question, they were quick to respond! Right down the easy label to mail the phone to them."
"Process was smooth. Transaction as expected. Expectations totally met. "
"The follow up and customer service made this a great experience "
"I had a BlackBerry KeyOne to sell. Not so easy to sell. BuyBack Boss was prompt and fair, very responsive. I did not really agree with the small deduction for scratches since I did not claim it to be mint (or the equivalent) and nothing used with care is going to be pristine. Nevertheless, BuyBack Boss was prompt and clear and overall, I am very satisfied."
"Process was straightforward and quick turnaround for shipping and payment"
"I had multiple companies asking for my old phone and they all were offering me money for it but buyback boss gave me the most and it was all pretty quick. This company is legit. "
"Trustworthy & Fast Payment Great Value Paid to me on my used Item."
"Buyback Boss asked questions about my used phones, gave me an offer, then emailed a shipping label. After receiving and inspecting my phones, Buyback gave me a fair firm offer. I accepted and promptly received a check."
"Found them by accident on the web when I was looking to sell my used iPhone. Felt I got the best offer to buy price out there and the process to send was easy and simple. They communicated via email/text every step of the way and I received my check in a timely manner. Would use them again when looking to sell my used phones."
"I sold a used iphone and the process was so fast & easy! It was a cinch to enter in my information and print out the mailing label to ship my iphone. Buybackboss communicated regularly about the status of the phone (that they received it, was inspecting it and then when my check was on it's way in the mail). I received the full amount promised to me and it all went super smoothly and fast. What a pleasure to work with a company that has great customer service!
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"Very quick to respond with excellent customer service. Thought we had rated 2 phones pretty well based on their definitions but the purchase offer was reduced after they had the phones which I kind of expected since they had a captive customer at that point. First time I have tried returning phones for resale so was overall happy to get anything."
"Easy company to work with. Good communication and refund arrived promptly and as described. Would use again."
"I took pictures of my phone before sending. It had no scratches. Their offer was less because of scratches that they said were there when they received it. I disagree."