"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"Hinge and base plate never fit together after spending almost $100."
"Missing hardware and delivery company left out in rain, luckily parts are stainless and plastic"
"You guided me through the process of picking the right hinges at a great price and in a timely fashion "
"Took them a few days before item shipped from warehouse."
"Excellent customer service, tracked my package when I had shipping issues and part arrived on time."
"Cabinet of 10 years had a hinge break off upon opening . Company that we got them from suggested Outwater Plastics in Bogota,NJ. When I went there they didn’t have that size anymore but suggested your company . Ordered it -recd within the week and my husband repaired it. Thank you !"
"What I wanted, when I wanted it."
"Received the part. Fit exactly. Easy install. Lazy Susan back in business. "
"The products I ordered were of good quality and received in good order an on time."
"I placed my order on 8/9/24. It’s 8/22/24 and I still haven’t received my order. It’s not a big order, granted, but it contains parts I need to finish my project. Why has it taken so long??????"
"Purchased draw runners Blum. Did not come with rear support bracket ok fine. Called and spoke with sales did not seem to know which bracket I needed so chose one which was not out of stock so with her help chose one that was in stock as I was building the cabinets already so need them soon .They came and did not work as expected since a deeper cabinet depth would be required to use them . The next person I spoke with knew little about glides or support brackets. My compliant was given to technician help that bluntly stated you need a deeper cabinet.
I purchased them that’s fine but my lack of product information about what parts I need should be able to be answered by those who sell the products.
G"
"I needed to replace drawer slides and cabinet parts had just what I needed!!"
"Mailed on time, package complete and not damaged. All parts were what we ordered"
"As always, fast shipping and great service. Extensive list of cabinet hardware. "
"Couldn’t find exact replacement hinge at big box stores. Many choices here and found the right one!"