"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"High quality part, great price, only downside was shipping cost. Quick delivery. "
"Great customer service. Will shop here again "
"The tambour doors were good quality at a good price. Just what I needed."
"It is taking too long for shipment to arrive."
"It was very easy to order my hinges from the website and I got exactly what I needed period. I am very satisfied."
"I ordered the spice rack and it arrived in a few days. It was well protected by the packaging. It was easy to install and my wife is enjoying it."
"After some debate, we decided to purchase new hinges and pulls for our refinished kitchen cabinets, doors, and drawers. Top quality products. Fast delivery. Would definitely recommend them for the best selection and price!"
"I’m still waiting for parts of my order. They are shipping from all over the place at different times. Tracking is confusing. Delivery dates keep changing. "
"All the parts came in tact and installation was normal.
Only issue is the soft closing aspect didn't work !!
Not sure if it is defective parts or missing instructions??"
"Quick delivery and quality product! "
"the bottom part did not match the hinge. Not worth my time to complain or return the item for a refund. Company should know or check to make sure it all fits together or works propely"
"Self closing feature stopped working on original cabinet. This was/is an exact fit replacement. Very happy with quality and operability.
Not Cabinet Parts problem but, when it costs more to ship it than the part itself it irks me. Likewise USPS never updated shipping information so I had no idea of when it was going to show up. Took 5 days. I contacted Customer Service to see if they could provide any insight. Turns out before they had a chance to reply hinge showed up in the mailbox.
"
"Cabinet parts and their whole team were very helpful. I just sent photos and they were able to help me on a special hinge size."
"shipped fast and well ! parts worked great ! I already placed another order !thank you"
"Didn’t realize how complicated it could be to find replacement hinges for my cabinets. CabinetParts.com made it really easy to find comparable hinges to those I was replacing so that it was a simple “plug & play” replacement. "