"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"Delivered as promised. Amazing. "
"Always reliable and always shipped on time."
"I recently ordered two valet rods from Cabinetparts, unfortunately I never received the products. FedEx stated they were delivered, but they could not be located.
The customer service at Cabinetparts were extremely helpful and immediately sent out a replacement rods which were delivered promptly.
Excellent service!"
"Online help that actually helps!"
"Always great on identifying parts needed for replacement. And quick delivery. "
"First it was hard to find the right part - second the little Chinese guy that makes them was apparently on vacation - took too long and third I was given a delivery date 2-months after the order but only after I called. The part showed up un-announced last week - was a weird deal but the company came through. Part is the correct one - that was really important and what counts in the end."
"My recent order of slides arrived with 2 missing slides and 1 broken. Cabinet parts was easy to contact and with a few photos and emails replaced the missing and broken slides. Excellent customer service!"
"Very satisfied with the whole experience. Product is exactly as ordered and needed."
"Easy order, fast delivery, happy wife."
"I received what I ordered - quickly. That's all that I need,"
"Just what I ordered and on time. "
"Quick delivery. Quality product "
"Long story which does not require minute details. The gist is that customer service was amazing. Thank you again Sherry!
Trust me, they will diligently and honestly resolve your problem.
Totally convinced me to consider them seriously in the future should the need arise.
"
"Very good and price and delivery very good"
"Great service. Thank you."