"Very professional customer service rep."
"Cancelling the service as I can get for a lot less per kw hr"
"Any time I talk to someone from customer service it has always been a good experience."
"all I can say is I'm looking for a new carrier because this one definetly not the one anymore"
"The Customer service stuff are very friendly and helpful."
"Constellation seems fine to me."
"Because of this experience when deciding to not renew a contract - atrocious. Will not be back."
"Paperwork I receive is often not clear regarding the type of service I am receiving (renewable, non-renewable). How much the new billing will be compared to previous, etc"
"I called to cancel my servise with you. Your rates were considerably higher. The special rate you were offering continuing customers was way higher then my local companies highest ever rate, plus your internet rate was cheaper then the rate you were giving me as a continuing customer."
"My customer representative Maryland was very patient and carefully listen to my requestShe was very helpful and helped me with choosing my option. Thank you."
"Very unethical sales practices bordering on criminal."
"If my issue is resolved, I'll be happy because I cancelled my other company knowing I was getting a $100 GC and would pay for my cancellation fee. That was the only reason I considered cancelling."
"It was horrible, this was the 4th time that I have called to have the same issue resolved to me availe."
"I love constellation, customer service has consistently been exceptional. I've been with them since they were Startex and the same great service has remained. I choose them over any other utility provided in TX and over the years I've tried some others but ultimately left for better customer service. The constellations reps are fantastic and I hope the company rewards their call center employees fairly and treats them well. They are the best!"
"general experience very good"