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Verified Constellation Shopper
Verified
5/5

2020-03-19

"This time the rep and she knew the changes. She was very helpful to me, an old lady."


Verified Constellation Shopper
Verified
5/5

2020-03-19

"I originally called to cancel service as I found a cheaper rate but after talking to the rep she was able to give me a lower rate so I didn't need to cancel after all."


Verified Constellation Shopper
Verified
3/5

2020-03-19

"I had to call three times to to get my mailing address corrected Twice yesterday. Called yesterday morning to confirm address change. Was told it was done. Later yesterday got my bill with wrong address. Called back to check and wrong address was still in system. Second call of the day has it corrected. 40 minute wait yesterday"


Verified Constellation Shopper
Verified
5/5

2020-03-19

"Couldn't have been any easier, service was quick and professional"


Verified Constellation Shopper
Verified
1/5

2020-03-19

"Letting customers know about the hidden charges"


Verified Constellation Shopper
Verified
5/5

2020-03-19

"The women on the phone was pleasant and helpful , thorough and I was very satisfied!"


Verified Constellation Shopper
Verified
5/5

2020-03-19

"Rep was knowledgeable and helpful."


Verified Constellation Shopper
Verified
1/5

2020-03-19

"Initially the price was competitive but over the term became very high relative to competition of late, and Co not interested in revising forcing cancellation decision."


Verified Constellation Shopper
Verified
5/5

2020-03-19

"Great best customer service I have received in a long time. Good work.."


Verified Constellation Shopper
Verified
5/5

2020-03-19

"My representative was very kind and caring. She made it a very pleasant experience."


Verified Constellation Shopper
Verified
5/5

2020-03-19

"Tony Pinder,was very knowledgeable and compassionate to my concerns and well, versed and articulate. He made sure that I didn't regret switching to constellation. Excellent Representative."


Verified Constellation Shopper
Verified
1/5

2020-03-19

"Very disappointing. Very poor website, especially since it is 2020."


Verified Constellation Shopper
Verified
5/5

2020-03-19

"Very friendly and professional"


Verified Constellation Shopper
Verified
5/5

2020-03-19

"Constellation Energy has an excellent customer service personnel and service next to non in the market."


Verified Constellation Shopper
Verified
1/5

2020-03-19

"My experience was negative in bed one could not resolve issue made prior call to stop disconnection what not grant extension for disconnection date"