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Customer service:
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Verified Constellation Shopper
Verified
3/5

2020-03-17

"I stated my thoughts in question #27."


Verified Constellation Shopper
Verified
5/5

2020-03-16

"all was good.The only reason I rated the one about time because I have so recollect, which probably tells me it wasn't long.Thank you for your help in the matter, greatly appreciated."


Verified Constellation Shopper
Verified
5/5

2020-03-16

"The phone staff are great I prefer live persons to help with my issues"


Verified Constellation Shopper
Verified
5/5

2020-03-16

"I’ve been with this company for years. They’ve been up front and honest with me , and have competitive and fair rates. Why would I switch. Customer service is intelligent and fast. You go Constellation. Keeping it real!"


Verified Constellation Shopper
Verified
5/5

2020-03-16

"Jacky was a very nice pleasant person to speak with. She was trying very hard to help me. Hopefully when she calls me back my issue of my gift cards will be resolved. Thank you."


Verified Constellation Shopper
Verified
1/5

2020-03-16

"Stay away this place is nothing but a inner city scam"


Verified Constellation Shopper
Verified
5/5

2020-03-16

"Your rep. was very helpful."


Verified Constellation Shopper
Verified
5/5

2020-03-16

"I was pleasantly surprised. I didn't expect the penalty for canceling to be reasonable and I really didn't think anything could be done to lower my rate to a competitive number so I didn't expect to stay with Constellation. But your agent was able to provide a competitive rate so we remain customers. But the thought that I have to take time to research rates and contact providers at the end of each contract is frustrating."


Verified Constellation Shopper
Verified
5/5

2020-03-16

"I did not believe the representative at first, but her careful explanation convinced me to reread the notice I received, I found that she was right. So I said I was sorry that I did not read as carefully as I should have. I told her I am a PECO annuitant & that she did an excellent job getting me up to p[eed as I would expect from an Exelon employee!"


Verified Constellation Shopper
Verified
5/5

2020-03-16

"The representative was great and made me feel much better! I'm looking forward to having Constellation as my new Service Provider in a few weeks!"


Verified Constellation Shopper
Verified
5/5

2020-03-16

"THE CUTOMER REP THAT I TALKED WITH NAMED MIDLAND WAS VERY KNOWLEGEABLE AND HELPFUL"


Verified Constellation Shopper
Verified
5/5

2020-03-16

"The agent was very helpful she is a keeper"


Verified Constellation Shopper
Verified
5/5

2020-03-16

"I was pleased with my experience"


Verified Constellation Shopper
Verified
5/5

2020-03-16

"Everything was great. The representative was very professional and resolved my issue fully."


Verified Constellation Shopper
Verified
5/5

2020-03-16

"Always pleasant and very helpful and knowledgeable."