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Verified Constellation Shopper
Verified
2/5

2020-04-02

"My overall general experience with Constellation has been very poor."


Verified Constellation Shopper
Verified
5/5

2020-04-02

"The person who handled my call was exceptional with excellent communication skills and knowledge of the issue."


Verified Constellation Shopper
Verified
5/5

2020-04-02

"Like stated above, you have an Awesome Customer Service Dept. They are truly there to help you and determined that your problem is resolved. They are kind, patient, pleasant, and knowledgeable. Best Customer Service ever!!"


Verified Constellation Shopper
Verified
5/5

2020-04-02

"The representative was very courteous and also very attentive to my needs. I was completely satisfied. Thank you."


Verified Constellation Shopper
Verified
5/5

2020-04-02

"The experience Is always exspectional. When their's an issue being address. Informative, explaining questions that are asked regarding new changes that arrive & beneficial to customers. Thanks!"


Verified Constellation Shopper
Verified
4/5

2020-04-02

"Hope everything is now ok!"


Verified Constellation Shopper
Verified
5/5

2020-04-02

"The automated service need help quickly!"


Verified Constellation Shopper
Verified
2/5

2020-04-02

"bad. You cut off my electricity when you weren't supposed to, and in the process, destroyed my air conditioner! You owe me for this."


Verified Constellation Shopper
Verified
5/5

2020-04-02

"Stayed with me to get everything straighten out Thank you"


Verified Constellation Shopper
Verified
5/5

2020-04-02

"Very pleased. Always satisfied with the knowledge of customer service representatives."


Verified Constellation Shopper
Verified
5/5

2020-04-02

"The representative made a note to follow up and he did with no further interaction from me. He was excellent and very nice."


Verified Constellation Shopper
Verified
5/5

2020-04-02

"The customer agent treat me very good."


Verified Constellation Shopper
Verified
5/5

2020-04-01

"I appreciate that Constellation agreed to offer me a lower rate when I was prepared to switch to another electrical supplier."


Verified Constellation Shopper
Verified
5/5

2020-03-31

"I had the good fortune to get in touch with James at the ***-***-**** number. He answered numerous questions I had about Constellation and selecting an energy plan. He was an excellent resource. Up until then I was only finding sources that required a contract fee for assistance.I applaud Constellation for providing this free service to potential customers. I will share with my friends and recommend your company."


Verified Constellation Shopper
Verified
3/5

2020-03-31

"Outsourcing your customer service calls to people who live in other countries is shameful. We all know you do this save money. Corporate greed."