ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified Constellation Shopper
Verified
5/5

2020-03-29

"Wish your rates were more competitive to Com-Ed. I spent more in the last year on your service than Com-Ed. Current rates are higher by a 1.5 cents a kWh"


Verified Constellation Shopper
Verified
5/5

2020-03-29

"The constellation representative I worked with was professional, courteous and knowledgeable. She resolved my concern in recites time! Very pleasant customer service experience."


Verified Constellation Shopper
Verified
5/5

2020-03-29

"The agent was courteous, friendly and very accommodating.! I appreciate great customer service during these challenging times."


Verified Constellation Shopper
Verified
1/5

2020-03-29

"Totally negative...could NOT have been worse!"


Verified Constellation Shopper
Verified
5/5

2020-03-29

"Great customer and field service!"


Verified Constellation Shopper
Verified
5/5

2020-03-29

"The customer representative was very understanding about my issue and very helpful in solving the problem. She even went above and beyond that by offering to do a follow up call."


Verified Constellation Shopper
Verified
5/5

2020-03-29

"It was a great experience, keep up the great work."


Verified Constellation Shopper
Verified
5/5

2020-03-29

"It was a great experience. Representative was very knowledgeable. Thank you.."


Verified Constellation Shopper
Verified
5/5

2020-03-29

"Told CSR that she provided superior customer service!"


Verified Constellation Shopper
Verified
5/5

2020-03-29

"General experience was great overall."


Verified Constellation Shopper
Verified
1/5

2020-03-29

"I wished I never signed up. It was like I would have electric for that low charge per kilowatt there was a hidden fees which makes it way higher than anyone I will be changing when my year is up. Your company should be ashamed of yourself I am 63 am feel I and others I know that have your service feel your company is not that transparent on the true cost."


Verified Constellation Shopper
Verified
5/5

2020-03-29

"Constellation MUST do a better job getting in touch with your customers BEFORE doubling their rates at the end of their term. This made me feel as though your company was a bunch of con artists. If the representative i spoke with wasn't so helpful, patient, understanding, trustworthy, and knowledgeable you would have definitely lost me as a customer after 5 years of loyalty to your company. I resigned due to the gentleman who assisted me; however, I am still FURIOUS at how I was treated by the company as a whole. You are lucky to have this representative!"


Verified Constellation Shopper
Verified
5/5

2020-03-29

"The experience was good and the representative was so helpful.... thank you all."


Verified Constellation Shopper
Verified
5/5

2020-03-29

"It has been great thank you!"


Verified Constellation Shopper
Verified
5/5

2020-03-29

"The experience is always good."