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Verified
5/5

2021-03-28

Taylor is great.

"Taylor is great, she went above and beyond what I needed. Changed out 2 new tires very quickly."

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Verified
5/5

2021-03-24

Very good experience

"Purchased a Cardo unit and had the install on my helmet as well. Great job all the way around.

Thank you
"

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Verified
5/5

2021-03-23

Excellent Customer Service!

"When to buy a motorcycling vest, had a 15% off code for online only and they let me use it in person! Great staff interaction on every visit!"

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Verified
2/5

2021-03-14

Lost time can't be replaced.

"I called the store to make sure they had a good selection of chest protectors in stock for my 11 year old boy and was lead to believe they had "plenty to choose from". If you ride or have atleast purchased one before then you know every brand has their own sizing pretty much. No system standard what soever. (For instance we ended up buying an adult Medium for an eleven year old.) After a two hour drive I get their to find that they have two that fit my son and maybe 15 overall. I don't feel like writing a book but I could based on the short time frame I was there (approximately an hour). Although Taylor was very helpful and understood my frustrations, it was very disappointing. The store is very disorganized. Althought they, for the most part, have all the gear divided into type, such as helmets here, pants there, jerzees there, it's like they pulled everything off struck and and threw it in piles as such. Helmets for instance, raving, touring, MX, all together with no sections per say, at all. Control levers and perches, about 25 all together, but no organizing by brand or style at all. If you know a part number to what you want, I'd say call and have them pull it to assure it's truly there and pick it up without further shopping. If you want to look at different options for whatever it may be that you need, simply pull each item off the rack or shelf and sit it behind you untill you find the one you want or are willing to settle for. Apparently that's how it is done at this store then someone just throws everything back on a shelf or rack when you are done. Obviously without sorting or separating in any manner. I would have been better off to mail order 5 or 6 and send back what didn't fit or my son didn't like. I don't feel Taylor will be there very long, but will make her next employer very proud. "

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Verified
5/5

2021-02-23

Great Service

"Always friendly and helpful. I’ve picked up gear for my road bike and dirt bike. Multiple times they’ve went out of their way to take care of me."

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Verified
5/5

2021-02-08

Outstanding

"This store has a great selection of all motorcycle gear and Taylor is extremely knowledgeable in all aspects of cycling. I highly recommend visiting this store before buying from anyone else!

Bruce
"

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Verified
5/5

2021-02-08

Cycle Gear Columbus

"Excellent experience. The sales person was great and helped us with all of our questions."

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Verified
4/5

2020-12-31

"sales associate also ordered an item that has been out of stock for a couple of months Thank you."

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Verified
5/5

2020-12-16

Friendly staff.

"Friendly knowledgeable staff."

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Verified
5/5

2020-10-19

Cycle Gear got it right

"Iron pony didn’t have what I needed, Amazon couldn’t get it right but cycle gear did!"

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Verified
5/5

2020-10-10

Great service

"I visited cycle gear for the first time and was treated very well by the salesman. I will definitely be back"

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Verified
5/5

2020-09-27

Great day

"Went in to buy a 100 dry bag. It was on sale for 60"

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Verified
2/5

2020-09-18

Not Happy

"Took tire and rim in and was told they couldn't do it until 11am got there at 1030. Came back at 1130 and tire wasn't done. Finally a hour later they came out and said that they couldn't get bead to seal all the way due to compressor. Will not ever do business there again"

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Verified
5/5

2020-09-01

Tire mounting and balancing

"Quick turn around. Friendly staff. "

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Verified
2/5

2020-08-25

Low inventory

"didn't really have a good inventory selection "

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