"I got the battery I went for, but was informed that my other batteries lifetime warranty would no longer be honored. "
"Well appreciated and very respectful business "
"Some staff doesn't know what there doing or talking about. Sizes were limited from low end to high end off road boots and jerseys. I bet in supporting local shops over buying on the internet. Bought my items at a local dealer, they were more informative and had items for me to purchase. I might try the other cycle gear next time."
"I needed a motorcycle helmet and the employee searched through the inventory to find the right one at a great price."
"The guy who was working the day i went in was awesome and helpful. He even installed my Sena into my helmet. If you want gear go to this store!"
"Very helpful and friendly. "
"I went in to buy oil for my 1990 Harley I've had for about a year and a half I couldn't remember what all that use last time.
the main counter man and his assistant was happy to help we got it all worked out and my bikes running great.
plus my battery went out before the warranty comes up even though I keep it charged they replaced that as well.
I spent over $150 on oil but it's worth it my bike runs great I use the redline."
"Great service and prices. "
"This Cycle Gear is not the place to have a tire mounted and balanced. I bought the tire there and dropped off the wheel to get the new tire installed. Picked it up the next night, got home and discovered the wheel weights must have been put on by someone they dragged off the street and promised a hot meal. They left the old adhesive tape on and just stuck the two new weights over the top. They didn't even clean the area first. Plus they're half on / half off. I looked at the other side and it's the same way but there's a strip of four. I'm pretty sure they should know to split the weights evenly. I took the tire back the next night and showed this Picasso to the manager, who didn't seem to care much but reluctantly agreed to fix it. So, I picked the tire up later and the weights are clean and straight but now there's an additional 1oz of weight (four more segments). That tells me they didn't balance it right the first time. Not feeling confident Cycle Gear got it right I took the tire to another cycle shop and had them check the balance, and it was wrong. I had to pay someone else $20 to get it right. I'm still trying to decide if it was shoddy workmanship or sabotage for complaining. If your cycle tires matter to you (and they should since they're the only thing on your bike touching the road) go somewhere else for tires. The sad part is I have been there before and had two tires replaced with no issues."
"I enjoy shopping here, The staff is friendly, knowledgeable and recognize you."
"I had a great experience getting my gear. Adam and Alex were very helpful and knowledgeable. "
"Alex was super helpful and informative while I was shopping for a helmet. "
"The guys were extremely helpful with me finding some more riding gear. Ended up finding some nice ADV pants on sale! Have been coming here ever since I got back into the sport last month, and will continue to do so!"
"I’m a first time rider and these guys always give me tons of advice when I stop in. They are super helpful and realistic and I really appreciate it when I go in to make a purchase."
"Staff was helpful. They had 2 checkouts open. Good all around."