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Verified
5/5

2019-06-03

Great staff!

"Staff did a great job helping me out!"


Verified
5/5

2019-06-01

Good crew

"Always nice people working there, I see them take a lot of time to work with their customers. That's been the case with me as well. I've bought jackets, helmets, boots, gloves, etc from there."

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Verified
5/5

2019-05-31

pleasure to work with, will continue to shop there and online

"priced tires online and then went to the shop and spoke with two employees about the installation of that tire. We ordered them there and I brought my rim in to have them installed. Excellent all around to the end. Thank you Cycle Gear of Beach Blvd, Jacksonville, Florida"


Verified
5/5

2019-05-29

Small tube inserted in tractor tire

"Awesome......friendly......did it right away"

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Verified
5/5

2019-05-28

Awesome customer service

"Well I got a email from cycle gear showing the helmet I wanted next. It showed it was on sale for $169.00. So I went down there and it still was for sale at $239.00. I showed the guy the email and told him I just got it last night. He looked around on my phone and found out that the high viz helmet was for $169. I told him I really didn’t want to pay full price for it at that time and went to look at some other helmets they had around the price I wanted to buy. He came back over about 20 mins and asked to see the email again and he took pics of it showing the sale price. He said he’s going to make a phone call. He came back about 25 mins and said he called his boss about it and his boss called his boss about it. At the end me and my friend got the helmets for $169. "

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Verified
2/5

2019-05-12

Not very welcoming.

"The dude wasn’t very welcoming and didn’t really seem to want to help.
Alittle pricy but I wanted to support local places but maybe I’ll save 10$ off 30 for shopping online next time
"

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Verified
5/5

2019-05-07

Experience

"Austin was great, very knowledgeable "


Verified
5/5

2019-04-28

Good

"Good excellent experience great "

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Verified
5/5

2019-04-25

Pretty excellent...actually!

"Very knowledgeable staff and extremely patient. I found the perfect jacket and perfect fit. After trying on at least 10 different jackets....the first one (picked by the salesman) was the best of all. Highly recommend the Beach Blvd location!"

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Verified
4/5

2019-04-25

New jacket

"Finally decided on the jacket, wasnt in stock in my size, they ordered mine in but took 3 weeks due to errors. Now a happy camper.
"


Verified
5/5

2019-04-09

Knowledgable and very friendly people

"Great experience, you are not pressured to buy stuff, they give HONEST replies and advice, and you are actually dealing with people whom ride bikes. Definitely go here, so much stuff to choose from, great sales etc, most importantly, the staff is awsome"

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Verified
5/5

2019-04-05

Always helpful

"The best way to describe my experience is that the staff despite getting paid actually cares about what you purchase and do you know if this is what you need if not they show you "

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Verified
5/5

2019-03-29

Always great service.

"This spot always has great service and enough product to satisfy any bike Enthusiast. "

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Verified
1/5

2019-03-13

Pushy Staff

"Went in to buy new helmet staff vwasnt knowable tried to up sale had to ask for them to leave me alone"

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Verified
3/5

2019-03-08

Not what I expected but ended okay

"After finally getting some service it was good. We we're not greeted when we walked in and there wasn't but one other customer in the store! We wondered around until we found the things we were looking for. Once we found what we needed we had to walk to the counter to get questions answered and it was at that point we finally received some help. It almost came across as if they realized we were there to spend money not just look around and then they decided to help us. The associate that started helping us was okay at first as we questioned about riding jackets and helmets but he quickly left us when a customer came in he apparently knew and again we were left to figure things out. The second associate that came to help was polite and knowledgeable about most all products we were searching for and needed if not for him we would have walked out. We ended up purchasing what we needed. Which came to a solid total as we bought 2 helmets 2 pairs of gloves and a riding jacket for my wife! This is not the kind of service I have come to expect from CG as my dealings in the Tulsa, OK store have always been stellar! Hopefully this is a one time experience at this store and I can continue to purchase there. "

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