"After finally getting some service it was good. We we're not greeted when we walked in and there wasn't but one other customer in the store! We wondered around until we found the things we were looking for. Once we found what we needed we had to walk to the counter to get questions answered and it was at that point we finally received some help. It almost came across as if they realized we were there to spend money not just look around and then they decided to help us. The associate that started helping us was okay at first as we questioned about riding jackets and helmets but he quickly left us when a customer came in he apparently knew and again we were left to figure things out. The second associate that came to help was polite and knowledgeable about most all products we were searching for and needed if not for him we would have walked out. We ended up purchasing what we needed. Which came to a solid total as we bought 2 helmets 2 pairs of gloves and a riding jacket for my wife! This is not the kind of service I have come to expect from CG as my dealings in the Tulsa, OK store have always been stellar! Hopefully this is a one time experience at this store and I can continue to purchase there. "
"Stephany was phenomenal and incredibly patient as I tried on soooo many jackets in search of the perfect one. She was personable, super knowledgeable and very well versed on sizing, brands, styles and all potential options. So, as it turns out I should have went with her first suggestion; it was perfect, once I finally tried it on. "
"The staff is really great at explaining which products are good for you."
"The seller very professional "
"Employee was very helpful and took plenty of time to help me try on various jackets I was interested in! "
"Love the time, patience and knowledge of your crew. The first gentleman with a goatee stayed passed closing to help me make an educated decision I wouldn’t regret on my Shoei helmet. Came back the next day with another, slimmer gentleman with a similar Yamaha FZ helped me select the rest of my gear seemlessly without any sales pitch. Love this shop!"
"Tim was great! He spent the time with me that I needed to spend $600 on a helmet. Even though this store is further away than another one, I'll keep shopping with Tim."
"At Cycle Gear Beach Blvd Jacksonville. All the staff is so professional and very friendly. They go above and beyond to help with whatever you need. On one occasion they didn’t have something I was looking for in there store. So he immediately pulled out there catalog. I found what I wanted and he got it ordered right away. I can’t thank them enough for all their help and will continue to only do business with the Jacksonville store for a long time. Thanks again for all your help. You made my husband a happy man. All due to your helping me with my purchases. "
"Needed to get a new pair of footwear and glove liners. The clerk came by to ensure I could find what I needed, but didn't linger over me. The glove liners come in a sealed package so I had to guess which size to get (my fingers tend to run long). My shoe size is 10.5 but the shoe only comes in full sizes. Had to go up half a size and they did have the size in house."
"I came in to ask about LED lighting. The assistant manager was very knowledgeable on a variety of my questions. I left with a good understanding of LEDs and a pair of liners for my gloves. :-)
PS this store is always looking great! "
"My sales rep really knew about the products and their safety ratings, which is exactly what I needed as a new rider. Highly recommend this store. "
"Staff was extremely knowledgeable and helpful. "
"It’s a great comany good gear recommended to al bikers"
"Always polite and very helpful"
"Went in for some new gloves to match my new bikes and jackets. Salesman let me try on several pair to get the right size and they had several pairs of my color choice available. Then he showed me some cold weather gear, again let me try it on, and I bought that too!"