"The customer service was exemplary.
Good listening skills and knowledge of product were exhibited."
"Experience was great and Charles at the Beach Blvd store in JAX was grade A, First Class. I will definitely be back and would recommend my friends to go there for all their cycle needs!"
"Took time and listened thanks "
"Never had a store like this up north. Good to have a place to get oils and simple generic stuff like fuel filter, retractable mirrors, fuel line. Plus good selection of lids and affordable gear. I’ll be back. "
"Bought a pair of winter gloves. Nice gloves at a fair price. Friendly staff. Clean store. "
"My 15 year old riding jacket needed to be replaced. I went to your store and found exactly the type of jacket that I was looking for. The store personnel was very helpful and found the new jacket and showed me it's features. It was reasonably priced as well. "
"Got a lot of great assistance and wonderful customer service! I was impressed!"
"Great job by the team at cycle gear, had a great selection and great advice from the sales team"
"Came into buy a leather riding jacket. Austin was very knowledgeable and did a great job helping me pick out a jacket that I not only liked, but fit like a leather jacket should. "
"I purchased a modular style helmet for the first time. Having only worn the half helmet all my life I really didn't know what to expect. As it turns out the first one I took home was too small and couldn't wear it for more than an hour. I took it back and the staff worked to get me fitted with another size (XXL), and had it shipped to my house. After wearing it for an hour it was still tight in the temple area. When I took this one back it turned out that it wasn't made in a XXXL. So they tried another style and had it shipped also. This one works great and am very happy with it and the store personal. The BILT Techno2.0 EVOLUTION is what I ended up with. The DWO-5 Bluetooth works great.
Love the helmet and the store."
"I bought a pair of new rain pants, that I was not totally satisfied with when I got home. The return was very easy. They also allowed me to return the merchandise near my house. Great experience "
"These are the most amazing & pleasant guys to deal with. They had me laughing the whole time, as I went to pick up stuff for my BF. "
"Stephanie went the extra mile to help as did another young man whose name I did not get. They know the products and are very helpful."
"Best customer service I’ve ever had at any business "
"Great person and a definate asset to your company."