"Special ordered a Li battery, it died and I lost the receipt. The clerk was extremely helpful in finding my receipt in the computer and was given a replacement battery as now they have them in stock. Great feeling walking out with it. Thank you. "
"30 day return sounds great until you realize they are selling you used gear. Especially the SENA bluetooth headsets. If it wasn't used then why were parts missing from the box AND the device had already been paired with other units. Nevermind this wasn't a one-off issue. I returned the first unit and the second unit had the same issues. Customer service seemed good but buying used equipment is a big turnoff."
"Top Notch facility. All the staff was great and extremely helpful. I still consider myself a novice when it comes to Motorcycles and accessories. So I had plenty of questions. All questions were answered and even when an item was not in stock, they helped me get it ordered and shipped directly to my home. It showed up the next day. Way to go Cycle Gear of Mesa, AZ you guys Rock."
"Plenty of selection. Helpful staff. Average prices. Easy return policy."
"Staff was knowledgeable , and friendly quiet shop but has all your riding needs "
"Dylan's customer service was fantastic! He never pushed merchandise but instead he made sure the fit was right and you would be very satisfied with the product. And even though they were very busy he managed to give me great customer service and make my large purchase a very pleasant experience. "
"I was helped immediately once the customer desk was cleared of everyone purchasing something.
I asked a lot of questions about a few things I wanted to purchase and everyone here was patient and kind.
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"My son wears very large tall gear, can be hard to find this gear, more often the not this size gear can be found at your local Cycle gear store. The sales people always help us find what we need in store or online, which I love cause if it don't fit they will ship it back, very cool idea! It ain't just gear they have tools, tires, oils, just about anything you need they have or can get. "
"Always a pleasant shopping experience at Cycle Gear. Friendly and knowledgeable staff always willing to help."
"Very pleasant to shop at very helpful "
"Great services I've ordered many items that were the too big and they exchanged in store if they have the product"
"The staff was friendly and very helpful."
" They forget you exist for minute you buy "
"The staff was extremely helpful and I love my new helmet and heated vest.
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"Big selection and always seem to have hard to find accessories in store."