"We had good service. However they didn’t have my size helmet in the new Shoei RF-SR helmet in a Small. I could only look at the new helmet in a large size which isn’t much help... "
"Not really sure what sizes are in stock, asked for a size of helmet and was told they don’t make them in that size then I dug around and found it hidden in the back, only worried about upsales and even gave me the wrong battery for my bike saying they were “cycle gear” not “cycle parts” I’m guessing implying I should have went to a bike store for my battery and shouldn’t have asked him for my battery. "
"I went into the store looking for an intercom for my helmet and had some questions about what to buy. Charlie said that he could help me and led me over to the helmets. He was very informative and gave me the impression that he knew what he was talking about. I wasn't pressured into buying anything. I didn't make a purchase until two days later. When I returned, Charlie again helped me. He installed the intercom in my new helmet and explained how it worked. He took the time to make sure I understood the workings of the helmet and intercom. It was a pleasant shopping experience. "
"Browsed sale rack for some cheap riding pants. Employees were busy but helpful. Friendly folks. "
"It is nice to have a brick and mortar location with a knowledgable and helpfull staff that stands behind their products, has the same pricing as on-line and can resolve any on-line returns in-store. "
"Your staff was very helpful. Made the whole experience easy. "
"I have shopped here before, more than a year ago. At that time the customer service was horrible and the shelves were disorganized and parts were in wrong packages. I shopped at Cycle Gear in Mesa last week and it was an entirely different experience. Great customer service, helpful staff and the goods were relevant and displayed and packaged well. Much Improved!!"
"Friendly staff, a lot of variety to choose from."
"Had a problem with a helmet I purchased. The associate Will listened to what I had to say and exchanged the helmet for a brand new one. All good to go! "
"You could tell that the management of the store is overboard in the way they ask their employees to ask the customers if I can help you!!!!, to the point it was totally annoying!! Please let me look around the store and leave me alone so I can buy something!!!!!"
"They have plenty of stock and a knowledgeable sales staff. I found exactly what I wanted."
"Sales person had excellent knowledge of products and very helpful."
"The guys here and always friendly and very helpful. "
"I knew nothing about the care that I was purchasing. My salesman could have oversold me or screwed me over and anyway he wanted and I would have never known. Once I wore my gear around people who actually knew what they were doing they were pretty excited over the smoking deal I got. I'll be back!"
"The guy that helped me was rude and was rushing me I wanted to buy some more stuff am new to motocycles and have no idea what I needed or what parts I should buy all the guy told me was no no that won't work I was hoping he could help instead of making me feel dumb I spent 140 dollars and he rushed me out the store I put my stuff on the counter top next to the register so I don't have to walk around with it and he said that was fine than 5 senconds later when I walk to see the helmets he yells is there anything else i said no still looking and again and again yelled the same thing like he wanted me to leave so he could stand around some more but I left and boght my helmet and jacket tires online I will be returning to buy some gloves if I get treated like that again I will put my reviews online and I will get another 30,000 helpful likes look at the cameras if u don't believe me he didn't even tell me you guys had a good website didn't know you guys were that big but thx "