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Verified
5/5

2018-10-23

Great for odds and ends.

"Bought some nice tie down straps, good price and good service. "

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Verified
1/5

2018-10-18

1 negative experience can ruin it for all stores

"I went in ready to buy a vest I called about the evening before but they since They were closing in five minutes I decided to come after work the next day the boy with long hair was following me around the store the manager when I went to check out he told me that he had a bear find my coupon and I said really I’ve never had anyone verify a coupon that was emailed to me before and he said that’s what we do with his rude tow they were closing in five minutes I decided to come after work the next day do to the fact I’m coming from CP. the boy with long hair was following me around the store, just watching me .. I told him I was fine I don’t need help he said he was told to help me.. in other words watch me.. smh
the manager when I went to check out told the guy with the long hair don’t scan my coupon and told me to wait until AFTER HE IS DONE WITH THE PERSON THE WAS BEHIND ME.. he told me that he had verify my coupon and I said really I’ve never had anyone verify a coupon that was emailed to me before ., and he said that’s what we do and those are our store policy with his rude tone! I pulled up the email and he grabbed my phone out of my hand and started going through it! I told him ask me before you take my phone out of my hand while I’m looking in my phone.. he didn’t say anything.. The coupon had a barcode and a coupon number..
I’ve never had this happen before! I happened shopping was Cycle gear for the past seven years and The Marietta cycle gear was the first time I’ve ever had this type of experience and I will never shop with the entire cycle gear company again because I feel like I was racially singled out! I’m well known and respected..
when I went in the next day I asked the Manager when did you start verifying coupons and she said that they don’t..
"

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Verified
5/5

2018-10-17

Great customer service

"Showed up 5 min before closing and the staff stayed and helped me get a sena and helmet!"


Verified
5/5

2018-10-06

Bought a helmet

"Well I was coming in to buy a helmet. I got greeted at the door when I walked in buy a girl that works here and ask me if I needed any help, and I said yes i'm looking for a helmet. So I told her what I was looking for and she pointed me and took me over there. I tried a couple different ones on and narrowed it down to the one I liked and bought it. I asked her if they sold face shields for them and took me over to them and I bought on for my wifes helmet and a smoked one for my new helmet. The sales girl was very helpful. This place always has treated me good. She was cute to."


Verified
5/5

2018-10-03

The red shield

"Went in, ordered an Icon Pro Shield, and was out in 5 min. I received my shield in a week. Everything went as planned"

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Verified
5/5

2018-10-01

"Great experience and safes persons"


Verified
5/5

2018-10-01

very helpful staff. even got a senior discount :)

"my parents recently bought some motorcycle gear and were surprised at how expensive everything was. They were impressed with all the options though and my mother was over joyed when the rep gave her a senior citizen discount lol. thanks for taking care of my parents cycle gear. :)"

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Verified
5/5

2018-09-24

Awesome

"Great help, the employees definitely know kind of gear you need based on your experience riding. Also very friendly people. "

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Verified
5/5

2018-09-21

Great customer service in the tire department

"You ordered a endro tire , it came in ,I was called and the tire was installed great job."

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Verified
5/5

2018-09-07

Great service

"All the reps helped me with helmet installation and gave great advice "


Verified
5/5

2018-08-23

1st time in murrieta store

"excellent service. great advice. plenty of size and model to choose from. perfect!!!!"

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Verified
5/5

2018-08-22

no

"Dont tell me how to live my life, you're just a website.

Great people, great service, always.
"


Verified
5/5

2018-07-24

Phil needs his own store.

"That guy is amazing. Customer service is always outstanding and because of Phil I don't go anywhere else. "

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Verified
5/5

2018-08-05

Awesome Experience with Knowledgable Staff

"I came in to cycle gear to buy motorcycle gear for my daughter. I was helped out by a woman named Kate who was very friendly and incredibly knowledgable about gear for kids. I'd definitely recommend the Murrieta cycle gear to my friends and I'll definitely be back myself to purchase my own gear there"

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Verified
5/5

2018-08-03

Great experience

"I stopped by looking for a pair of boots and s tailbag. The store had exactly what I was looking for and the staff helped me get setup with no fuss. "