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Verified
2/5

2020-03-25

Nightmare experience

"Very bad service. My initial want turned into a nightmare. Partly due to the employee, and the rest due to corporate "

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Verified
5/5

2020-03-12

Always excellent

"Every time I walk in they’re ready to help , you never have to look for someone and they’re all knowledgeable in riding , even in great local rides "

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Verified
5/5

2020-03-10

Awesome customer service

"The representative who helped me took the time to really explain the products and walk me around the store - above and beyond!"

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Verified
5/5

2020-03-10

Great service.

"I always get great service at this place
"

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Verified
4/5

2020-02-26

Good Positive energy

"Everything your looking for and very informal i will return!"


Verified
5/5

2020-02-20

Love this place

"This is one of my favorite places. Not only do they have great stuff, the people are amazing. I have spent hours on there just talking to people."


Verified
5/5

2020-02-16

Exactly what we were looking for

"We stopped in to Cycle Gear of Murrieta to find some riding gear for our son, for a birthday gift. We were looking for an all-season jacket with safety features. The salesperson (unfortunately, I don’t remember his name) showed us exactly what we were looking for. The jacket was loaded with features, was made with very good quality, and was very affordable. The whole process was quick and easy, and made our experience a pleasant one. The employees at Cycle Gear are courteous and attentive, and they know all about riding gear. Our son was very happy with the gift. We will definitely be back for any other gear we may need to purchase in the future. I highly recommend Cycle Gear of Murrieta."

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Verified
5/5

2020-02-09

Great customer Service

"The staff was extremely friendly, knowledgeable as well as tuned-in to what we were looking for. "

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Verified
5/5

2020-02-01

Customer Service DOES Still Exist!

"Had a terrible experience with a mega store that we've come to refer to as CrappyHell. Cycle Gear was the complete opposite! Sooo refreshing to have a knowledgeable and helpful sales staff. I mean this place goes out of their way to help. While trying to determine proper helmet size, was even allowed to try on an associates helmet in same model/size to see how it would fit after lining had become broken in. Can't say enough good things about this place and tell everyone I know who rides to go there."


Verified
5/5

2020-01-31

Go see these guys-Cyclegear rocks!!!!

"I went i there to get some gear and the guys were very helpful. I was going to sun it a Simpson helmet but it was a little much to out on a credit card. I did end up walking out with a pair of riding oants for my wife (riding academy yay!!!!). They are always pleasant in there. Then as im buying her pants, one of lhe ladies I dealt with months ago and asks "Hey what are you doing here?" I look and it was her. She remembered who i was after nearly a year in the place. Cool people. Nice stuff. I know where im goinf for my bike parts/stuff. And yes, they are goinf to order my helmet when i come in on the 14th."

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Verified
5/5

2020-01-18

Amazing service

"Outstanding service. Very friendly and helpful. kriss, walked us through the fitting and setup our helmets with intercoms. Went above and beyond. Thank you!"

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Verified
5/5

2020-01-12

Good

"Helpful staff / good inventory "

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Verified
5/5

2020-01-11

Great Customer Service

"the employees are welcoming, helpful and kind"

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Verified
5/5

2020-01-08

Friendly service

"The gentleman at the counter was very patient and knowledgeable"


Verified
3/5

2020-01-02

Not bad but could be better

"I ordered a helmet and purchased a Cardo com system to be installed along with it when the helmet arrived. I was notified that the helmet was ready to be picked up and when I arrived,the com system was not installed. Also the instructions for the system are nowhere to be found. After I type this I am going to search on the internet for them. It could have been better overall. "

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