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Verified
5/5

2018-02-09

Great staff

"Ordered helmet. Staff was helpful"

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Verified
5/5

2018-02-05

Unexpected and Unrequested Great Service

"I went to Cycle Gear to shop for a replacement full-face helmet. The one I had, an expensive one I had bought that store about a year before, was the modular kind of full-face helmet where the chin rotates up. That chin began unlocking while riding and not only was it unsafe but it soured me on having a modular full-face helmet. I wanted a non-modular full-face helmet. One where there was no chance of the chin unlocking while riding. I didn't bring my modular helmet to the store because I didn't think I would be able to return it after almost a year. The store clerk kept asking me about my modular helmet and said that if it was defective I could return it. I was stunned that I could do that after nearly a year. I live just a few blocks from the store and, on the urging of the clerk, I went home to get the helmet. The clerk tested the latching of the chin on the modular helmet and quickly saw that it was not safe. He offered a replacement. Not only did I get a replacement, non-modular full-face helmet, but the clerk also swapped over the Sena 20s communicator (which I also had bought at that store) for me. I was over the top happy that I could feel safe while riding again. Cycle Gear solved my problem by making good a defective helmet and not a penny out of my pocket. Thank you."

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Verified
5/5

2018-01-27

Staff is awesome!!

"I’m a motocross rider. And even though the selection is not that big for mx gear they had what I needed. The staff is awesome and all are eager to help. Thanks "

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Verified
5/5

2018-01-05

Return merchandise

"Pleasant staff. Quick service with no hassles. Huge improvement over past experiences. Will buy there again. "

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Verified
5/5

2018-01-04

As expected

"Prompt delivery, friendly service"


Verified
5/5

2017-12-31

Great service, highly recommend

"Easy to find gear and products, employees were extremely knowledgable and great service. "


Verified
5/5

2017-12-27

Great costumer service

"Walked in there looking for a new helmet and immediately helped by one of the staff there who helped me find the right helmet for me. I am very happy with my purchase and will be back."


Verified
5/5

2017-12-01

Excellent customers service.

"From my first time in the store I always been treated very good by the staff, they answered all questions and helped me to find the right things for my ride needs."

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Verified
5/5

2017-12-04

Great people and great place to shop

"Very knowledgeable and experienced staff. Great products. Highly recommend"


Verified
5/5

2017-12-03

Great staff and awesome selection

"Very professional staff, a huge selection on helmets and jackets. "


Verified
5/5

2017-12-01

Great Pricing and Knowledgeable Staff

"I purchased all the basic gear that my son needed to get started learning to ride. The salesperson directed us to the best options for a beginner rider. Overall amount spent was way less than what it would have been at my local Motorcycle dealer."


Verified
5/5

2017-11-17

Excellent service

"All the people in there were helpful and had good knowledge "


Verified
5/5

2017-11-16

Staff was friendly and very helpful.

"Went in to the store and was greeted right away. Was offered help multiple times. Knee up the good work. "


Verified
5/5

2017-11-05

Great place and very noledgeable staff

"Bought several items there before helmets jackets pants sena unit , very nice and clean easy to find stuff there and very helpful staff."

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Verified
5/5

2017-10-29

Great staff

"The manager is a good dude. The store has a lot of inventory. "