ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-07-20

Great customer support in store!

"Very knowledgeable staff made purchasing my first helmet easy. I came back to exchange it for a different color the same weekend and the exchange was easy."

Detailed Review Benchmark + -
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2017-06-26

Great!

"This Cycle Gear is great and the people are always nice."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-06-23

People

"I have purchased several products for this store over the years. The down experience was an aftermarket headlamp that I had repeated problems with. They were quick to respond and finally just replaced the full assembly. Your people have made sure I have had a great experience ever time I have been in the store. "


Verified
5/5

2017-06-19

Helmet Purchase

"Extremely helpful although they were super busy. Very friendly and knowledgeable. "


Verified
5/5

2017-06-14

Excellent

"Guys sure helped out a lot and knew what they were recommending and talking about and really appreciate the military discount other stores do not offer it."


Verified
5/5

2017-06-11

Great

"They were great. Friendly and helpful."


Verified
5/5

2017-06-10

Great experience

"The staff was very helpful and friendly. They always checked to ensure my needs were met without the over bearing of a salesman. I will definitely be returning to shop at this store."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-06-09

Awesome staff and very good deals

"Very clean and organized. Stuff is very helpful and answered all my questions. Thanks "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2017-06-09

Great Customer Service

"Very knowledgeable and helpful staff. Will definitely shop there again. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-06-07

Needed gloves

"Salesperson was very helpful and I found the perfect gloves for me st a good price."


Verified
5/5

2017-05-30

Knowledgable advice when buying first helmet.

"Came in looking for a new helmet with no prior experience. Left with a new found knowledge of the helmet industry and reputable brands thanks to Jim. All in all a great experience!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-05-27

Jim was excellent

"Jim, the sales associate helped me find a helmet that fit my long oval tiny head and I could not be happier. Great attitude, patience, and knowledge. Y'all have a great employee."


Verified
4/5

2017-05-22

good and friendly service.

"Knowledgeable and quick service."


Verified
5/5

2017-05-18

Good experience

"Staff was extremely helpful & understanding!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
4/5

2017-05-13

Good store, pricey

"Found good deals but most things were very expensive for what they were. They want to make slightly modified shoes cost 200 instead of what should be around 60 just because they (the industry) can"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.