"I had been holding on to a new helmet I purchased quite a while ago. Out of their normal return window. I took it back to the Redwood City store and Lizzie was nice enough to take it back and send me an X-large size. Great service! I will return. Thanks"

"Very professional. Very willing to help"

"I love coming to this store,"

"My wife and I recently purchased helmets and had the best experience with Isabella, I believe she is one of the store managers. Very knowledgable, helpful, and pleasant!"

"Nice service and selection but the gloves I bought seem to be poor quality"

"Most excellent professionals with real first hand knowledge of riding, gear, and parts. The staff is genuinely friendly and very helpful. They can and have introduced safe, effective, & stylish options you might not have been aware of."

"I brought my front mx tire in to be mounted and they didn’t in 20mins. For 15 bucks and a new tube and hassle free, worth every cent. Absolutely first-class customer service. Can’t say enough nice things about cycle gear store/staff. I will always support."

"Came in for some cold weather base layers and they had all sizes available."

"Great 1st time experience. Friendly staff. It's my go to store from now on "

"Came in just before closing, but still got awesome service and set up with new riding gear. Pants were too small (didn't try on), exchanged a few days later hassle free. "

"Staff is friendly and knowledgeable. Great experience."

"Awesome experience great customer service "

"Really wanted to give the retail store some business but almost everything was 20% or more than what I found online. Staff are great but just prices are poor"

"Great staff and very knowledgeable. Never had one bad experience. Thank you"

"Isabella was extremely helpful, friendly, and gave outstanding customer service. I’ll be back!"