"Very accommodating, keep it up! "
"This store has turned around. Josh the store manager is leading by example. Previous to him the stores general attitude and customer service was atrocious. Going into the store now your greeted immediately. Asked what assistance they can help with. I would have never believed it if I didn’t see it myself. Before it was hard to justify spending any money there unless absolutely last resort. Today I bought a track suit. Why? Customer service that’s why. Could have bought it online but I would rather trust josh and the cycle gear guys. Hats off to all of you at Redwood City for turning the store around! "
"Price was good and staffs are really helpful and friendly :)"
"Had one of your tires mounted on Thursday morning tire went flat that night called Friday spoke to manager Mike told me to bring it in they would take care of it Mike fixed it while I waited excellent customer service kudos to Mike "
"Bought a part here the guy said “yea it should would” got home to SF and what do ya know it didn’t fit "
"I came up from the bottom, and entered the top. For the first time I feel alive, I can fly like an eagle and strike like a hawk. One more turn and I'll settle the score. A rubber fire screamed into the night. Crash and burn is what they're gonna do. I am now master of the asphalt fight.
"
" Nothing special about the place. "
" Michael rocks. 'nuff said"
"When I came in I was greeted by a friendly staff member, I was looking for a helmet I saw online but wanted to try it on first. He let me try many helmets, didn’t rush me and showed me many styles and options of the same helmet. At the end I bought more stuff plus a Neotec II helmet. I’m happy with my purchase, I’ll definitely come back again! "
"It was great the guy at the counter helped me a lot even showed me how to put on my strap to helmet"
"Everyone was very helpful. "
"These guys (and gir) are absolutely wonderful. Excellent with returns, very friendly, and enthusiastic to help. They clearly have the customer’s best intrest in mind, by not trying to up-sell, understanding your needs, and delivering the best range of products they can fit in their awesome little store.
I go here almost weekly and don’t see that changing any time soon."
"Extremely helpful employee that made sure everything I needed was done. "
"The woman helping me was knowledgeable and great!"
"This place is a gem for all risers on the peninsula!"