ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-01-20

Painless warranty exchange !

"The employees at the cyclegear in tacoma made the warranty exchange proccess quick easy and painless! Awesome group of people at the Tacoma, WA location.

Look forward to my next purchase from them!
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.
N/A

Verified
5/5

2017-01-10

AWESOME customer service

"Thank you so much for taking the time to help me find the right jacket at the right price. I love it!! "


Verified
5/5

2017-01-06

Awesome customer service

"The guys at CG stand behind their products, they provide awesome customer service, I had a battery tender that was not working properly, the guys exchanged it, no problem, I needed a few more things for my scoot, they provided a few recommendations as well. I will continue to shop here for my Scoot, and refer my brothers and friends..."


Verified
5/5

2017-01-05

"Gentleman that helped us was very knowledgeable and great to do business with. We'll be back!"


Verified
5/5

2016-12-27

Great customer service

"Guys are very nice, very helpful to a novice motorcyclist."


Verified
5/5

2016-12-09

Above and beyond

"Jay the store manager knows Us by name, along with majority of the staff. They know what brands we like, they're always willing to give us a great deal and don't try to sell you on product you don't need. Some of the employees we know personally and are just genuinely good people. Kind, friendly and sincere. We have never had anything less then perfect customer service here at this location. Hopefully the next duty station we go to has the same hospitality as our Tacoma store. "


Verified
5/5

2016-12-09

Moto-Fantastico!!!!!

"I love cycle gear, they sell quality relevant products for my ride and riding style. They bend over backwards to help you find what you need everytime. "


Verified
5/5

2016-10-21

Friendly environment

"Of course, there is an inherent camaraderie within the motorcycle community and this store is exemplary of that. Within 30 seconds of walking in, the employee Joshua and I were already engaged in conversation. It is not every store that you can actually enjoy talking with the employee; on most shopping occasions, I'm focused on getting in and out as expediently as possible. At this store I don't mind taking the time to talk to a fellow rider. "


Verified
5/5

2016-10-19

Very helpful and friendly staff

"The guys are great. Always go above and beyond to get me the parts I need"


Verified
5/5

2016-10-18

Customer Service

"I went in to get something else and in passing conversation mentioned a set of rain gear I had bought that ripped within 5 uses. They told me to bring them in, so I did and sure enough, they replaced them without any hassle. It was great and unexpected."


Verified
5/5

2016-09-25

Chris kicked ass

"Christopher knew his shit but wasn't a dick about it. He was able to easily tell me about a product and then give me space at make my decision. No high pressure sale tactics - which would have made me walk out and not come back.

Give this guy a raise
"


Verified
5/5

2016-09-25

On time delivery!!

"Excellent customer service. Placed an order for parts and it arrived as promised. No delays. I highly recommend them, if you are looking for anything motorcycle. Very satisfied with the Prices also. Thank you guys.

Roy A.
"


Verified
5/5

2016-09-24

Just want to look!!!

"My wife and I were in the area for our Godson's birthday and made a Costco run when I saw Cyclegear sign so I said let's stop and check it out 45 minutes later and $400 out of my pocket we found our way out of there lol. The staff was very friendly and fun to talk to. Great experience THANKS."


Verified
5/5

2016-09-23

Helpful but not pushy

"I stopped by since they were having a sale. Everyone helpfully answered questions about each item I was interested in. They didn't try to oversell and gave both positives and negatives for each item. It's the kind of shopping experience you are willing to return for. "


Verified
5/5

2016-09-23

"Good products, good prices.
"