"New to riding and didn't want to waste money figuring it out. The sales guy there sold me some gear ( a great leather jacket,gloves,etc ) and didn' t try to over sell me at all. Got what I needed and nothing more. Great experience. I'm a customer for life!"

"Stopped by to order a couple tires for my dual sport and 2 days later they had them."

"Everyone at the store was helpful and knew their products. This was my first helmet in years and they fitted me right up along with a good riding jacket and gloves. "

"Ordered online and my item wasn't quite what I needed so I went and visited the grwat staff in Tacoma. Even though the returns department was closed they took my return and processed it the next day. Even sent me a text to confirm. Cycle Gear gets an A++ from me."

"I bought a Trackside wheel chock form Cycle Gear's Tacoma store in July. I got it home and found it to be defective and called them. I mentioned it was an hour and a half drive for me to get there and wasn't very excited about driving back to return it. I said I had an appointment in Tacoma in a couple months and asked if it could wait until then to retum it. The store manager Jay, surprised me by saying it would be okay to return it then even though it was outside the normal 30 day guarantee, because they have a 100% satisfaction guarantee and he wanted me to be happy. After I waited two months I was in the neighborhood and brought the stand back in, they remembered me and the promise he made. I was given a refund and all was good without having to make a separate trip to return it. Thanks Jay.
Marty"

"Knowledgable staff, who ALWAYS go out of their way to take care of their customers. Fast and friendly. "

"These guys came through in a big way. Knowledgeable and able to recommend the right product at the right price point."