"Beware!!! This company sells defective products and does not stand behind it. Stay away. "
"Found replacement for my phone and it arrived fairly fast. Great price for what I needed. I'll definitely check back the next time I need a phone."
"I have used services like this before but never Declutter. The transaction was smooth and payment was quick. Great experience. "
"I’ve been waiting 3 weeks and haven’t received the payment for my devices. The agents repeatedly state they are escalating and I’ll hear back in 2-3 days. This is beginning to feel like a scam and a lie. Someone at DeCluttr needs to contact me ASAP!!!! "
"They say they sent me my money on October 1st via direct deposit. Here I am, still waiting. This is insane! "
"I don't know why I put off selling old cell phones! Decluttr made it quite easy and now I no longer have to store or throw out the old cell phones."
"They gave me an estimate, I shipped the phone, and they paid me what they said they would within a few days. Extremely easy. Would recommend."
"I have bought many CDs over the years from decluttr. Shipping is fast & free, with frequent updates. It is a good experience every time. I am a very satisfied frequent buyer."
"I got a quick and competitive quote from Decluttr for my old iPhone. I had plenty of time to pack and ship the phone. After I shipped the phone, the payment was deposited into my account in no time!"
"From the moment I hit submit, printed the labels, packed the box up, and shipped. I was paid within the same week. Really fast and easy. Decluttrr is right. Cleaned up a lot of old, but useful to someone else, tech toys. "
"I've had issues with damaged shipments and lost items because the items were not secured. My last two orders came in, one in a box and the other in a bubble mailer. I saw two improvements made, the box helped since it was more sturdy than the bubble mailer and the bubble mailer arrived with more tape. That's great news! There is still some area of improvement to make. If you send in a box, place enough packing paper or air bags to prevent items from shifting around. My box came with some shipping paper but was not enough to keep things from moving around, especially if there are small items like cds . You can also wrap the cds up first in plastic so they don't shift and get removed from their cases. The package in the bubble mailer came safely this time but I can see that it was starting to break apart. Who knows if it arrived a day later if it would have stayed intact and sustained the damages."
"I started off by sending in my old Surface Go. Since I had never dealt with Declutter before I was not sure what to expect, so sending in this older device was a safe bet. Within a day of receiving it, I was given the full price that had been quoted to me on the site. After that test, I sent in my Surface Pro 7. Again, after receiving the device, Declutter issued payment for the full amount I had been quoted. I used PayPal which made things even easier.
One thing to note: the devices I sent in were in pristine condition. I am not hard on my devices, so there was no visible wear. They both booted and were in good working order."
"Decluttr gave me the most trade in value, had excellent documentation, and shipping procedures, and paid promptly. Great experience that allowed me to upgrade to the 13 Pro max. Now my go to for apple trades - in process trading in an ipad mini 4."
"I am so happy to have found your company. I loved working with you. Your service, prices, and choices are over the top. They are great."
"I was very pleased to receive the famous recording of Bach's St Matthew Passion in its original wrapping - new! Shipping was fast too. I will purchase future items from this company without hesitation"