"Sent two old phones to sell and got the best payment for them! Would do business with them again!"
"Sold my iPhone fast and easy! Given mailing label by email. Within two days after iPhone was received, paid by direct deposit at agreed upon price after condition was verified. "
"Item arrived in good condition and worked as described."
"I ordered the CD because is was "longbox". When CD's were first produced, they came in a long cardboard sleeve with a jewelcase and CD inside. I just received the jewelcase and CD and no longbox."
"I was skeptical about it at first. They’re quoted price for my old phone was quite a bit more than other places I’ve used in the past. I wondered if it’s real or not. But it is! Got paid what I was quoted in about a week. This is my new go to for my old phones "
"I was really weary about selling my phone online, I took a chance because the kiosks at the store were only going to give me 45$ for my perfectly working no dings phone! I looked up a price check on here and it said it would give me $115 and then they have me a coupon for +5$
Definitely will be using this place again"
"I looked around a bunch of different sites and this one gave me more for my phone than any of the others and it was fast. "
"Shipped the item with the label sent. Two days after the item arrived I received the money.
Easy and fast. "
"This place is a complete scam. I sent 2 boxes. Both boxes were delivered by UPS same day however Decluttr claims they lost one. In the second box they claim there are missing items. Do not send anything to Decluttr unless you never want to see it again. "
"I really appreciate that the customer service had responsed my questions so faster than expected, and responded positively to my request that I need my items to be repair or refund earlier than the estimated date. Thank you so much!!"
"I have bought several CDs from Declutter, and the prices and selection excel, as does the shopping experience (viewing tracks) and the used CDs have all been in good condition. I had problems for the first time this most recent experience, as one 3 CD set was missing one CD, and another CD I had ordered did not arrive the same day, so I thought it had been lost. THe missing CD came three days later, and the price of the 3 CD set was refunded. This is great customer service. MY only complaint is that it took several times of complaining to get these results. But I shouldn't complain. They explained that the other CD was coming, and I did not believe them, but they were right. Be patient with them, they are professional and aim to please. Thank you, Declutter, your used CDs are the best out of the several used CD outlets i have bought from. "
"Decluttr gave me an appraised value of 277 for an IPHONE X. After receiving the phone revised their evaluation to 75 claiming it was an international model that doesn't work with US carriers (only I used the phone on a US carrier for over a year). Decluttr now says it will take 7-10 days for them to return the phone and will not guarantee the condition of the phone. Seems like a rip off to me."
"The first phone (Gen1 iPhone SE) wasn't unlocked even though i paid for one, and the second one (iPhone 7, different order) Says "No Service" after a day of use. I looked it up and the issue with the iPhone 7 is common. The fact that they can't check for these common issues somewhat disappointing. The first phone i mentioned was sent back for a replacement and i'll have to send the other phone for a refund. The reason i gave it 2 stars instead of one is that the costumer service was fast and gave me a shipping label in a day. "
"I have now sold 4 items to decluttr, phones and tablets in 2020 and 2021. This company, decluttr keeps their word. The directions are explained step by step how it works and what to expect from offer, to shipping to payment There were no surprises everything went according to plan. All transactions were completed satisfactorily in less than a week "
"I ordered 20 CDs and they were all shoved in a giant mailer with no padding. Needless to say, there was broken plastic everywhere and discs fell out of their cases and were damaged. Two 3 disc sets I ordered were not checked and both only contained 2 discs. Some were drawn on with Sharpie, another had the tray card upside down and smashed crookedly under the tray without the side labels up. The worst package I've ever received with music, and I purchase orders this size about 5 times weekly for years for my music shop."