"I ordered the “Super Mario” switch, I was sent a scratched up grey one. They sent a label and it’s on the way back to them! "
"Buying stuff on ur site is easy and products are good quality. This is my second purchase of electronic item and I am very satisfied. "
"I reached out to them informing them that someone use my card and account information to place an order I did not order they reached out once I say let them look into it and I never heard from them again let’s just say they got a healthy penny out of my account and did nothing about it. Nor did a product arrive"
"Ordered a ps3 slim and I’m very pleased with everything so far. Package arrived sooner than expected and console works as it should. Didn’t not arrive with the hdmi cord it said it would, but not too upset since I’ve already got a few. Also the power cord that it came with did not fit the console, but luckily I had one that did. I’d be giving this site a 3 star had I not had what was required for the ps3"
"This was my first experience purchasing from decluttr, I upgraded from galaxy s7 edge to note 20 5g. Shipping came two days early, phne was just as described...very good condition and this website is even better with klarna. Thanks!"
"Overall I like the CDs I got, but the CD packaging was abysmal. All of them arrived scratched at least somewhat. And many of the CD holders had pieces broken off and left in the bag. I have visuals I can provide. While I was very happy by the low prices (and the CDs themselves work), I unfortunately would not order again because of the poor condition they were delivered by."
"Never use this service. Recently sent in over 70 pieces of media and they refuse to pay for it. They claim over 15 items were missing. That is an all out lie. Even though I know they are not missing I ask them to just pay for what was there and nope they want even do that. Out money I needed for my family. Not sure how this is even a legal company. That’s right out theft."
"Not only is this company fair in valuing the items you wish to sell but it is also extremely efficient. The day after my items arrived at their location I was advised that my money had been deposited in my account. Plus they did not reduce their offer after receiving my items. I would gladly deal with Decluttr in the future."
"I ordered an iPad Mini 4 (refurbished) from DeCluttr on May 8th, and received it in the mail via UPS on May 12th. I was surprised at how quickly this ordered was filled and shipped, to the point where I had the iPad in hand within 5 days - pretty amazing in terms of efficiency!
As for the iPad itself, it was listed as being in "Very Good" condition, and that was a fair assessment. The screen had almost zero blemishes, aside from the normal "wear & tear" type markings. It was at a 60% charge when I turned it on, and has held its charge well in the week since I got it.
So far, I am very pleased with DeCluttr and their service. As long as they stand by their 12-month Warranty guarantee in case anything unforeseen occurs with this iPad, I will be a happy customer! Also, this iPad was at least $20-$50 cheaper than any of the other refurbished Mini 4s I found online, so that was awesome as well!
Only cons would be that it only came with the charging cable and no actual Apple USB plug, and the tracking info I received was for DHL, but the item was delivered via UPS. When looking up the tracking # using the link provided in the email update, nothing came up. However, the number actually works when I look it up with UPS.
The last thing I think is a bit odd, is that there is no Order History or record of my iPad order on the "My Account" page on DeCluttr. So, if I ever need to use my warranty, the only records I have that I ordered it on DeClutty are the two emails they sent for order confirmation and tracking...
Overall, DeCluttr is a solid choice, and from what I can tell so far, they sell quality products and stand by their word.
- Shea"
"Trying to find good trade in value.. after comparing with many different website, store, and vendors… this beats them all. I was shocked to see the value of my trade in and immediately went for it. The direct deposit was very fast and quick. Took them a day after my product arrived and they sent the payment the next day. I’m super satisfied and happy with this. I’m going to be trading in more using DeClutter from now on. "
"Pro: Shipping was good 7 days by DHL. Google Pixel is in Like New condition. This is my second phone in two months I have purchased from Decluttr because of the 12 month warranty.
Cons: 14 day return policy is very hard to comply with almost a deal breaker. Both phones were missing chargers and CS has yet to send them out to me. For two $300 phones I think the promise of chargers should be honored. Overall I would buy again from Decluttr."
"Excellent product and great service!"
"I Bought a Ipad Air 2 128 GB it was great no cracks and was clean..It looked new, i bought
a very good one..Thanks!!
I buy cds and dvds all the time and they are always great!!Thanks A+ Company!!"
"I ordered 4 cds. After a long, weird path, were delivered here yesterday. 3 of the 4 were correct. The wrong cd had the right cover but I was surprised when I popped into the player and it was not Candlebox but Alice In Chains Jar of Flies. Other than that, you cannot beat the prices in addition to the free shipping."
"Bought an iphone XS Max that was in " good " condition. Looks almost new and still had about six months of icare left. I could not be more satisfied with my purchase. Shipping was relatively quick. Price was good compared to other similar vendors."