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Verified
5/5

2019-12-30

Great Iphone XS

"The phone was in great shape and it was a great price. I would buy from you again without hesitation!"


Verified
5/5

2019-12-30

Great and easy process

"The steps were a simple, no brainers process, print mailing instructions, take to usps, wait for your cash. Love you guys. "

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Verified
1/5

2019-12-28

Incompetent and unreliable

"I purchased a phone in good condition expecting wear and tear on the sides and maybe some light scratching on the screen. Instead the the entire phone looks like it's been kicked and thrown around. Back front and sides are chipped. Screen looks like previous owner tried to sand the screen down and left swirling scratches all over. There is also a small chip or crack in the glass on the screen. There is no usb type c or wall jack to test the phones software. There is a sticker on the back of the phone that says it was still awaiting testing /grading. Looks like they just threw whatever came in right in a shipping box and sent it to me without checking it. I also paid for 2 day air delivery, which they charged me for but then sent the phone ups ground. Customer service only responds vaguely to half of what you say in an email and getting that half a response takes days. I've been waiting 3 days for a response about a return label so I can be done with this "company."

"

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Verified
5/5

2019-12-28

Great Customer Service, Great Website

"The website is so easy to navigate, easy to find the products i’m looking for and i had something to return at one point, and customer service made everything simple for me. Thank you Decluttr Store!"

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Verified
5/5

2019-12-28

iphone 6s &iphone 7

"i ordered two iphones from this site a few days before Christmas. The delivery came right on time and works well. i will order from site again. Thank you. "

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Verified
5/5

2019-12-27

Always great

"The best place to buy used CDs!"

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Verified
5/5

2019-12-26

Fast, Easy, Painless & Honest

"This was my first time using Decluttr.com. my carrier only offered $300 for a "Trade-in" via 24 monthly bill credits, on eBay it was selling for $400. Decluttr's offer $378! It was so easy, I simply submitted my info online, got an immediate offer, I was immediately emailed very easy to follow instructions, I removed all my data & did a factory reset, boxed it up, taped the provided FREE shipping label & mailed it off. Few days later I received an email stating they had received my device & were evaluating it. In less than 24 hours the quoted $378 was in my PayPal account! I did have a question regarding a problem with USPS not showing the package as received. Decluttr's customer service responded immediately & reassured me that USPS's system can take up to 7 days to update, however I had absolutely nothing to worry about as my device was insured & I would receive the quoted amount regardless. That to me is the very definition of excellence in customer service! I will definitely use Decluttr from here on out & I highly recommend you do as well! No stress, no hassle, no long processing times, just fast, easy, honest transactions & lightning fast payments!"

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Verified
5/5

2019-12-25

Seamless & Honest

"Got offers to sell my two iPhone 6. The whole process of requesting the quote and getting the prepaid shipping labels was fast and seamless.
I was informed when the products were received by Decluttr and the payment was received promptly as well. No bait and switch tactics occurred. Very nice job!
"


Verified
4/5

2019-12-25

Phone sale

"Best phone buy. They gave me what they quoted. Made it easy and fast."


Verified
5/5

2019-12-25

The best one stop shop to get best value from your used items

"There is no other place where you can get the best value of your used item without any fuss or hassles.
For selling, just select the right item and genuine condition of your item. Be rest assured you'll get the best value form Decclutter.
You don't even have to call the customer service and will get the money pretty quick which you accepted provided the item condition matches the quality while accepting the price.
Excellent job Declutter, keep it up!
"


Verified
5/5

2019-12-25

Easy sell process

"Sold my Samsung Galaxy 10 to decluttr and they gave the highest value. Sending in the phone was super easy and getting my payment was super fast! Highly recommend for selling phones. "

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Verified
5/5

2019-12-23

Quick and Easy

"The process of my transaction was quick and easy. I would certainly use Decluttr again."

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Verified
5/5

2019-12-22

Great service

"The experience was very pleasant. I spoke to customer service numerous times and each time they were very helpful. Shipping was also very exceptional. I look forward to making more purchases in the future. "

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Verified
5/5

2019-12-19

Was awesome

"Was easy to order. When had questions on shipping was quick to respond and answer questions"

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Verified
5/5

2019-12-19

Prompt service.

"I’ve used Decluttr before. They are always professional and quickly evaluate my item San promptly send payment."

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