"Absolute worst. Will make up an issue about your product to give a ridiculously low price; I accepted the price since I couldn't be sure they wouldn't send my item back without damage. The only positive is they did send me a check. Never use these frauds. "
"I ordered two phones (iPhone 8 and 8 Plus). One phone was in great condition and was ready to be used on the carrier to which it was advertised. The other phone was still registered to a customer at Xfinity so when I went to Xfinity mobile to transfer my service to the phones I was unable to do so. Deculttr responded quickly to my email and provided me a return shipping label with a "sorry." However, I wasted an hour at the Xfinity store, another total hour writing, printing, and shipping, but never did they offer any discount on a different purchase. I purchased the phone on a weekend in which there was a 10% off on all phones, but now I will need to pay full price for a replacement. However, at this rate, can they be trusted that the next phone will be usable. "
"Very happy with my decision to purchase through Decluttr. My phone is in better condition than I expected and was fairly reasonably priced. "
"Selling my DVDs for pennies on the dollar; not to make money but to actually "declutter" my home. Received free shipping and quick payment to my Paypal account, but the amount was lower than quoted. When I contacted the company, they said that I left one DVD out of the box...the one with the highest quote! This is not true, because I double-checked my shipment and the DVD in question is not in my home. Well after 3 e-mails and 3 phone calls, they finally paid me for the missing DVD, so I'm satisfied. "
"I am new to Declutter and just sold some items. The process was painless and payment was fast! I will definitely be selling more items in the future !"
"BEWARE THEY WILL SCAM YOU!"
"I traded in super OLD electronics and got back $100. GREAT TRADE OFF! I would of got nothing had I just thrown in out!"
"Decluttr is an excellent way to get rid of the “junk” you no longer want and make some quick/easy cash. Very simple. "
"incredibly quick, easy and professional process. Got paid in less than the week the same price as originally estimated. Highly recommended!"
"The app is super easy to use. Got rid of CD's, DVD's, old phones and iPods. Free shipping is fantastic. I've told so many people about this app - use it and start getting cash for stuff around the house. It may not bring you joy but let it bring you cash."
"So, I was in the market for three new to me cell phones (2 Galaxy S9 and 1 iPhone X). I see the S9 models on their eBay store and send them a question regarding the most basic question imaginable on the S9 phones....the product SKU number. A day after my inquiry, Haley messages me back and tells me they refuse to look that info up and then goes on to talk about how great they are. A day late and $1,250 short...for them. *TERRIBLE* customer service. Just awful. I wish I could give zero stars."
"item came faster than expected. excellent shape ,no signs of wear or abuse. Also all my co-workers wanted it. "
"I sent in my phone, tried to follow all directions. They told me they could not accept it. I have received no payment and they have not returned the phone as promised. Their support is almost non-existent. I've been told by multiple support reps that help tickets have been opened and the issue is being looked into. They apologize and say they are experiencing delays. After that you never hear anything from them again, time and time again...
Could be a scam for all I know. I do not recommend. Sell the phone on Amazon or eBay."
"Quick delivery what I ordered thanks"
"Fast and better then expected "