"WORST service I've ever experienced!!! The dress is TOTALLY cut differently than what is advertised on their website. There is not one star deserved here.... These idiots have a fake phone number listed on their facebook (it leads to a non-working line in Ohio, while they are located in CHINA)... Wish I would have researched the company before purchasing. ALL 6 bridesmaids dresses that we ordered turned out HIDEOUS. They "handmade" and we say "BAD imitation". They only contact via facebook or email, and with that, nothing has been resolved. As long as a dress was sent, they wash their hands of it. Save yourselves, go somewhere else. As for these people, I don't know how they SLEEP at night, knowing that the way this company is run is fraud.... I'm exhausted from fighting this.... here's to hoping paypal will investigate further and refund me my money....
In response to your coupon offer. I would like money back PLEASE. This has been a HUGE inconvenience. If you care at all, you will take a look back and realize that a customer that is satisfied would be leaving positive remarks. If you work well with someone, people will want your business. If you are hard to work with, you will get a fraction of a star out of five.
PLEASE reconsider, and give me my money back. I can send you the dress back, it is a size 10, and resell it. I hope you will really hear me. MONEY BACK PLEASE!!!!!! "
"I sent an order for some samples about a week ago and had a problem paying for the order on master card after borrowing a friends visa card i replaced the order. after being sent a number of emails reminding me to pay the previous orders i asked for them to be cancelled (not the one paid) i have been HARRASSED via email for a week the first email said that the order had been sent as the last email stated it couold be dispatched at my request. I asked for a refund on the card and all the wrote back was, i quote "We are actually holding it back after its dispatch, but if you confirm that we can send it, we'll proceed right away." ummm why the hell was i told it had been sent! I WILL NOT BE DEALING WITH DIDO BRIDAL FOR ANY of my dresses"
"I got my bridesmaid dress 3 weeks from the day I ordered it and I love it!! It's gorgeous! I ordered another dress from them right after and I'm really looking forward to seeing that one as well. The quality is amazing and the price was unbelievably cheap. The dress is exactly what I wanted. If I ever need another dress I will definitely order from didobridal. "
"After seeing the bridesmaid dresses from DidoBridal.com at a friend's wedding, I decided I'd save on my wedding budget and look for dresses on the site for my BM's. I was quite anxious about whether or not I'd receive the same quality or have any issues, but all dresses arrived almost perfectly.
I had firstly ordered colour swatches, of which when I placed my order for the dresses, the staff at DidoBridal emailed me to say that sometimes the dyeing of the colours may not be exact due to the difference in batches from the dyeing industry. So, I was thankful for their honesty!
I had ordered my girls knee length dresses. After opting to have the dresses custom measured, the staff emailed to ask me to confirm the heights needed for each dress because the website only asked for floor length measumrents. I was impressed. Correspondance through email wasnt as fast as I hoped, but I managed to just contact them through Facebook and that gave me correspondance about my orders at a faster pace, within 24hrs.
I was also satisfied with the dresses arriving to me just under 4wks after ordering them!
All in all, the different styled dresses I ordered for each of my bridesmaids came exact to their custom measurements and are great quality. They are exactly what is pictured and I also compared the make of these dresses to my own bridesmaid dress bought from a bridal store and see know real difference in quality.
I'd definitely purchase from DidoBridal again in future. "
"well i ordered my dress on oct-27-2012 befor i place my ordered i email some because i wantit to noe if my ordered would be back on time and someone did email me back the next day and i ask them if i ordered this dress would it be back befor dec-1-2012 and they told me yes it would be back so i place my ordered and when thay recevied my ordered thay email me again to let me noe that they had recevied my ordered and it should be back on nov-17-2012 but my dress was back on the 13 of nov i just want to thank you guys so much for that love you didobridal big ups to you guys love yall again janet"
"I bought 4 bridesmaids dresses from Didobridal. I'd been looking in the shops but dresses were all +$300... A friend of mine bought her bridesmaids dresses from Didobridal and they looked gorgeous so I checked it out. There were so many styles, you could pick whatever colour you wanted, put custom measurements in and they cost a fraction of what I would have paid in store. They arrived the other day and fit the girls perfectly. I bought different shades of pink and was worried the colours would be all wrong when I read some bad reviews but I couldn't be happier. The dresses are really well made with in-built bras and satin lining. I'd definitely buy from them again."
"I ordered 3 bridemaids dresses and could'nt be happier.They were exacaly what the picture was and color.I would order from Didobridal again.Thank-you. K.E"
"BUYER BEWARE!!!! This company not only makes it impossible for you to return a dress that has a defect, but they keep sending you blanket responses asking you to be understanding. No, I will not be understanding when you take $150 from me and leave me with a dress that I can't wear. They are completely unwilling to take responsibility and DO NOT put the customer first. I will NEVER order from this company again. I am currently having Paypal and my bank look into this in hopes of getting my money back. :("
"Very impressed with the quality and Service. They kept in contact with me, with updates of the making and shipping of the dress, It arrived earlier than expected and was exactly what i had ordered. very beautiful.
I will definately order with them again in the future."
"Extremely happy with my purchase from Dido Bridal - Such that I will be purchasing all my bridesmaids dresses from their store. Was a bit wary about buying online, so bought one sample bridesmaid dress from them anyway. Was delivered in a very timely manner and exceeded expectations - fully lined with boning, stitching perfect, as described and of beautiful material - could not ask for a more well-made product! Thankyou Dido bridal - I will be sending through my order for 4 more bridesmaid dresses very shortly! :-)"
"I ordered my dress in mid-October and received it this past weekend, on the 2nd of November. I absolutely LOVE my ball dress. My entire order was less than $179, including the cost of shipping and the extra $20 I paid for specific measurements. The dress was very well made, has turned out beautifully and fits like a glove. I am so pleased with the ease of ordering, the shipping time (included a tracking number) and with the quality of my dress. I will definitely shop didobridal again. Definitely. "
"DidoBridal.com is amazing!! I love their customer service and the products are accurate to the photos. Such a large range and beautiful styles!!"
"Dido bridal were efficient in thier order processing and was very impressed with all the service - recommend to anyone"
"Excellent dress making service, made to order, workmanship great quality. Will be using again in future, thank you!"
"My dress was amazing, everyone commented that i looked like a movie star ! ... and i really DID feel like one for my sons wedding in New York !! I will definately order from Dido again, their staff were fantastic ! THANK YOU Dido Bridal !"