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Verified
1/5

2012-04-24

"I have never written an online review but feel my negative experience warrants one in this case. while Digitaldepotonline's products are priced lower than others, its shipping charges are much more expensive than any of its competitors'.

This was my first time and my last time dealing with Digitaldepot. I would much prefer pay a little bit more for the products and services by using a reputable, professional online vendor.
"

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Verified
5/5

2012-04-21

"It must be a scam, i order a camera and memory plus reghargeable battery for it and i never receive the order.
The card have been charged and i orderd with 3 days delivery
They call me next day and told me that my amex did not work because i give the wrong Zip code. That was a lie because i snap the screen with the full order i made and it was no mistake. They ask for another card and i give them a discovery
I was at work and could not verify what they was saying.
The order never show up and whenever i look on the site is still in shipping for almost a month .
I tried to call cople of times and the call ended after first words like nobody could here me...
I sent multiple mails from the website page and they all have ben succesfuly transmited per the snap sshot i have,only nothing happen.

On my surprise today they call me and said that it was a missunderstanding and my order will arrive tuesday and thursday
Andrew Bransen seem to be a good custemer service rep and i tend to belive him.
If this happen i would prefer to buy more stuff from this guy's. I love technology especially the record features for voice and snap shots....
"

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Verified
4/5

2012-04-19

" The Canon T3i SLR camera shown at the very low price is an import which does not include English menus so you need to ask for the English version which costs more but is reasonable. Insurance is 5.35% additional so be sure to add this you expected total cost. Shipping tracking information is not provided until three days before expected shipment arrival which in total takes 13 business days for the free shipping. "

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Verified
5/5

2012-04-18

"The folks at Digital Depot Online did an excellent job of packaging my order and was delivered timely as promised. "

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Verified
5/5

2012-04-05

"Honestly, I've had some problems getting my original order filled by DigitalDepotOnline, but I really want to commend customer service agent Josh, who took ownership of my problem, was extremely knowledgeable and was a real gentleman. I still have not received my Nikon D3100 yet, but I'm confident after speaking with Josh that it will arrive by express air in three days from now."

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Verified
5/5

2012-03-28

"Excellent customer services."

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Verified
5/5

2012-03-19

"Very good company to buy from. Ben was very helpful, my camara arived within a week. A couple of items didn't come I called Ben about it, he said he would look into it and get it delivered. "

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Verified
4/5

2012-03-15

"I got the lense I ordered from DigitalDepotOnline.com on Mar 14/12 after ordering it on Sun Mar 4/12. A good delivery time since it was shipped International. It was the same lense that I had gone into a chain store and saw for about $400. Digital Depot price about $200."

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Verified
4/5

2012-03-14

"first i had my doubts as the goods took a bit longer to be shipped almost 10 working days another 5 days ground shipping the goods received as advertised and expected i will give 7 stars out of 10"

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Verified
5/5

2012-03-12

"I am happy with the camera I ordered"

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Verified
5/5

2012-03-09

"Great service, polite staff and help selecting my New camera. Thank You"

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Verified
5/5

2012-03-09

"just wanna say that I received great service from digital depot online.Rick went out of his way to explain to me the products and what fit my needs. Helping me to make the right decision in the product I was purchasing. Everything arrived quickly and way before the scheduled date. I will definitely shop again with digital depot online."

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Verified
5/5

2012-03-08

"Great customer service helped me pick out the right lens for my camera, also shipped really fast.

Thank you.
"

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Verified
5/5

2012-03-08

"I had an exceptional experience with my purchase. I placed my order but, there was an issue with my credit card so had to call and straighten it out...Boy am I glad I did. The customer service I received was a breath of fresh air when so many times you get someone who doesn't want to bother providing the Customer real support. Rick H. was my customer rep. He asked questions about what my camera was and what I used it for and seemed genuinly interested. He then came to the conclusion that the lens I had ordered would not work with my camera. He thoroughly explained why and pointed me to another option that was exactly what I was looking for. I also was informed that there was a sale and the lens was about half the price. Which is why I agree that Digital Depot has great prices!! He walked me step by step through the re-ordering process and to make things even better, he said he'd have it shipped from somewhere closer so it wouldn't take the 12-15 days it normally would take to arrive. I ordered it on a Tuesday and it was delivered to my house that Thursday. Less than 48 hours from phone to my door, Amazing!! So, from customer service, to price, to speed of delivery, I would place an order with Digital Depot for any of my photography needs and would recommend them to anyone.

Matt
"

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Verified
4/5

2012-03-07

"Good experience! I got a great deal on a Nikon 7d, shipping was fast though they charged 50 to Hawaii plus $50 for insurance ! The only questionable part was buying a memory card, I have been unable to locate the brand they sold me online and it was quite expensive. Not sure it was worth it, though the price they gave me on the camera and the 5 year warranty makes up for it. Recommended seller.... Thanks guys."

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