"Pros: Very fast shipping A+ ; Great prices! A+
Cons: non-existent customer service F ; Awful phone system: D ;
Would I order from them again? Yes, but I'd have to make sure I didn't need any assistance from Customer Service as there isn't any."
" I have shopped several times from Directron.com - I chose them as they had reasonable prices and a broad variety of products. An easy to use SELECTION process.
They understand what I need when I explain my project to them - verifying what I order - is in fact - compatible. I must add that they just do not immediately say "Yes, it is compatible" - they actually CHECK.
In a early project - upgrading the memory on my custom built Windows XP computer - from 2Gb PC 3200 to the 4Gb PC3200 (maximum) the ASUS A7N8X Motherboard can accommodate - The computer kept rebooting. These motherboards were designed to accept up to 4Gb PC3200 memory boards though 1Gb PC3200 memory boards were released well AFTER the motherboards they were designed for - which subsequently were found to be problematic. The BIOS AUTO setting would not establish a workable setting.
I contacted Directron.com, they provided manual BIOS settings that allowed the computer be stable with 1Gb memory boards. I later came upon this same information from another Computer help source that verified the instructions for that issue.
They understand - though I may desire/request to have all my items shipped in a single box - in one instance they had REASON to ship an item USPS - as the item qualified for First Class delivery which is very fast! A good business practice!
My latest project - a custom built dedicated to Music only computer that is connected to Reference level audio equipment. An AMD based A8 quad core; 8Gb memory; with an Audiotrak high end Sound with 2Tb hard drive (1Tb X2) along with an SSD drive for the Windows 7 (64 bit) operating system. I could have purchased a similar build for $2800.00 without a monitor BUT I built it myself - for $1000.00 WITH a 24 inch monitor and an extra 1Tb hard drive!"
"Really happy with the service, Low prices and fast delivery, will buy from again!!"
"very happy with the service and fast delivery, price is lower than the rest, most def. will buy from this seller again, had placed 3 orders with them and no problems with product or service."
"Directron's Web site listed free shipping on my purchase, but when I placed the order, shipping was included. I emailed customer service asking why this happened and the shipping fee was promptly removed. That is service! A good experience all around."
"Great price! Great purchase! Great service! Great quality! They even called me for verification of my order. You rarely get that with any other company. I will definitely be coming back for more."
"This is my first time ordering from Directron.com however, many of my friends have gave good reviews on what they have ordered from this company WORD UP so I will try as well getting the things I may need now and in the future now that Geeks.com has gone out of busy I'd say Thumbs up for you Guys. "
"Overall a great purchase. They had the computer case I was looking for, the Chieftec BL-01B-OP which was discontinued by the manufacturer.
The price on the case was fantastic but was a little caught off guard by the shipping cost. To be fair the shipping cost wasn't horrible for a computer case costing $15.35. But over the years I have become used to free 2-day shipping from more that a couple online retailers, Maybe they should become a shop-runner merchant.
In closing they had the product I needed at a good price, with a fair price for the actual shipping costs, and it arrived in a timely manner. I was a little concerned after having read other reviews about horrible customer service but with my order not having any issues I couldn't say either way."
"Excellent quality and fast service great price, I will buy again A+ A+ A+ !!! Just wish that FedEx was a shipping option. Because U.P.S. sometimes will not leave packages at your door. Other than that. All is very good!!!"
"Excellent place to shop for computer parts and components, as long as they accept money orders as payment i will continue to purchase there. "
"I have always loved Directron.com. The guys actually know their stuff and I have used them for over 10 years now."
"My first experience with Directron was very pleasant. The choice of items and brands was extensive, their prices were the best I found on the internet for what I ordered, the descriptions of the products are lengthy and very accurate, and the way the website is organized is clean and easy to navigate. Customer service called me to verify my billing address, and the man was courteous, and quick with his call. Shipping had no issues. I was able to track my package via UPS with the tracking number Directron gave me, and it arrived quickly in great condition. The product works great out of the box and is everything the item description said it would be. I will order from them in the future as my experience was great. "
"First order from Directron, very happy, only took 2 days to arrive. Highly recommended"
"Directron Got The Job Done, and Quick, the enermax pc case arrived through ups undamaged and on Time with a fair and unexaggerated shipping cost of 13.21, never had an issue with Directron.
Will Use Again !
Amazon billed my account and postponed shipping for 4 days, that's right it never there warehouse, I canceled the order and went shopping elsewhere."
"thanks now it getting going around and around been on this page telling to write a review then not write and write a review if i come back to this again i will cancel this order...thanks"