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Product & services pricing
4.75/5
Chance of future purchase:
4.75/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2012-05-29

"Easy to find what I was looking for and shipped early. Would recommend to others."

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Verified
5/5

2012-05-29

"Their website had all the information I needed to make a good decision and the product arrived ahead of schedule in perfect shape. Everything was great!"

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Verified
5/5

2012-05-29

"Very fast shipping and very easy to assemble.My husband had the sail up in no time.. We are enjoying sitting on our deck.."

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Verified
5/5

2012-05-29

"Completely satisfied. site is set up nice and easy to use. highly recommend"

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Verified
5/5

2012-05-29

"Thank you very much for the expedient manner in which you processed our order. The order was received with all items contained. This was a very positive experience, and I look forward to using your company again

Jim Carlton
"

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Verified
5/5

2012-05-25

"I had a fantastic time ordering from this company. The one-on-one customer service representatives were all exceptional. They were informative, helpful and took the time to answer questions both before and after ordering. There was a small issue with the order (not their fault) in which my tent package arrived without the roller bag. As soon as I contacted them, they swiftly arranged for one to be sent and I got it with lightning speed. The product (a Caravan commercial tent) is terrific - sturdy and well-made. I will be using it on the festival circuit (I'm a professional face painter), and I'm proud to have such an attractive and most importantly sturdy tent. I am 5'4" tall and a woman and the tent does weigh a bit. I'm strong and in good shape, but I was concerned about my ability to set this up by myself, as I'll often have to do. So when the tent arrived, I called eCanopy to go over tips to do the set-up, and the representative helped SO much with his patient listening and sound advice. I called once in the middle of set-up to be sure I was on the right track, and then once again to say a giant "Thanks!" From beginning to end (and I would definitely order again from this company), this has been a delightful experience. Thanks again, eCanopy!!"

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Verified
5/5

2012-05-23

"Excellent Service! Canopy is well-built and fairly priced. Shipping was super fast."

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Verified
5/5

2012-05-23

"Went online to order a canopy. The heading size and the description size of the canopy were different. I wanted to make sure I received the right size so I called eCanopy and explained my situation. The problem was corrected and the service was excellent. My order was processed while I was on the phone and promptly received the canopy I wanted. Thanks. "

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Verified
4/5

2012-05-22

"We use the canopy regularly and are happy with the service and product itself. Would definantely recommend it to others."

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Verified
5/5

2012-05-21

"Exceptional service. Ordered our canopy on one day and I was shocked when it was delivered the next day to our business. I then turned around and ordered some weights and a plain table cover. They called and left a message wondering if I really wanted a plain table cover/skirt. Very impressed. Once again, same speedy service. Best of all, the popup and wheeled cover is very well made...not flimsy like others I've seen. Keep up the great work. "

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Verified
5/5

2012-05-16

"We installed our 17.9x17.9 shade sail over a semi private court yard at our art gallery. The shade it provides makes the space very pleasant. The green looks great with our Red Barn gallery. The quality is what we were looking for since most of the tent canopies never seem to last for more than one season.
I needed it for a reception and it arrived in plenty of time. We put it up in a couple of hours. I went out this morning to find three people with their easels set up painting beneath it.
"

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Verified
4/5

2012-05-15

"Great product at a great price. "

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Verified
4/5

2012-05-08

"It was very easy to order and the shipping was free, The box came very damaged but the canopy was fine. This is the second canopy in our family and just hope this one last as well as the first, you can see the quality has changed somewhat the older model seems built better"

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Verified
5/5

2012-05-08

"Best costumer service. My sales rep kevin was a cool guy. Definetly would buy your products again."

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Verified
5/5

2012-05-07

"Excellent purchase. Easy assembly. High quality canopy and tent legs are heavier than popular easy up models. 100% satisfaction."

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