ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.75/5
Chance of future purchase:
4.75/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2019-06-11

Customer service assisted me in finding just what I needed!

"Customer service assisted me in finding just what I needed!"


Verified
5/5

2019-06-07

Fast delivery

"Easy ordering and delivered in 5 business days."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-06-06

On Time and Great Price

"This is my 4th canopy from eCanopy. The provide much needed shade on my deck. Far better than the traditional umbrella. Great quality and easy to put up. Highly recommend eCanopy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2019-06-06

worked well

"it was easy to order and the order arrived as predicted. We were happy."


Verified
5/5

2019-06-05

great price, prompt shipping!

"prompt shipping! super selection"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-05-31

Best canopy I've ever owned!

"I bought my first eCanopy a few years ago. It held up much better than any others I have had. This is my second one. I have expanded the size of my booth at craft shows and decided that I would buy another since I have had such great use from the first canopy. I chose the commercial model, as I wanted the sturdy construction and the zippered side panels. Also it comes with the rolling carry bag, which is a huge plus. Would highly recommend this canopy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-05-30

EXCELLENT!!!

"My canopy arrived within 2 days, lighting shipping...the set up is simple, however the weight of it can be a little heavy for some & is best set up by 2 people the video shows 2 people, 1 person could set up but maybe a little more difficult. I would definitely recommend it. It’s very nice once set up roomy & the 1st day I used it at the Farmer’s Market it rained the entire time, but I felt not 1 drop of rain, the canopy material is good quality & withstood the rain. I noticed other vendors were getting soaked & also had pockets of water gather in different sections of their canopy’s once those got filled it just would spill over creating splashes of water every so often, mine did not!!! Thank the Lord!!! Overall I’m very happy, & will definitely buy again, but next time maybe a lighter version... thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-05-30

Great Service

"Website was very informative with good pictures to help make decisions. Ordering was easy and shipping happened quickly. Product was as described. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-05-30

Great company, great product

"Ordering was simple, shipping fast, and the canopy is perfect for the job."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-05-29

Happy Happy Happy

"just the right size, went up easy"


Verified
5/5

2019-05-29

Quality product, excellent service.

"Thanks for a great product ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-05-28

Fantastic customer service.

"My ShelterLogic 10x10 died during a storm and I need a replacement stat. Ecanopy went the extra distance to insure I got the new tent in time for our next outing. Could not be happier with product or services. "


Verified
4/5

2019-05-28

no stress

"kept me informed throughout the whole process. Excellent service"


Verified
5/5

2019-05-24

Canopy purchase experience

"It’s easy to order and delivery was very quick. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2019-05-22

Rockin' King Tack

"Found what I needed. Price of the bundle was comparable and better than anywhere else. Came in less than a week (it did come in 2 shipments but both in less than a week)! Been sent a handful of emails regarding the product.
I would recommend!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process