ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.75/5
Chance of future purchase:
4.75/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2016-05-10

Great product.

"The 23 foot Cooleroo equallateral triangle canopy is perfect for my family's pool and deck. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-04

speedy delivery

"Wow, I bought my item online and I could not believe how fast it arrived on my doorstep! Thank you! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-03

Bigger is better!

"Very satisfied with the Shelter, however I wish i ordered a larger one. The product seems very durable and stable. The whole process was easy from start to finish! I will highly recommend this shelter... Remember go big!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-03

"
The person on the phone was very helpful . took my order and answered all my questions . he explained that i would get free shipping, also how long it would take to have it at my home. if the product is as good as costumer service i will be very happy.cant put it up until i stain my deck.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-03

Great Canopy

"I'm really happy with my canopy. Good quality and solid construction--highly recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-05-03

"Fast and easy ordering. Had product delivered within days including free shipping. High quality easy up tents."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-03

The Only Place I Could Find The Part

"My old awning was seriously needing replacement, but I could not find just the replacement cover.

Luckily I found it here at eCanopy.com at a very good price. It arrived quickly and was a perfect fit. Now my window looks great!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-01

Stylish covered

"The sail we purchase - color is vibrant and adds to our backyard as some coverage for our pool. I would recommend the product to anyone considering adding for sun blockage and color. All visitors love it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2016-04-29

What a pain!!

"This is a very nice Canopy BUT.... The directions were very hard to understand.
Once I downloaded the Internet version and watched the video 4 times I figured it out. It is now up and my husband is very happy with it!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-28

Exactly as Expected

"Great prices and speedy shipping made for a satisfying purchase. I will do business again if I ever need a canopy. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-26

Great Service

"Website easy to review, Ordering simple and quik. Great follow uo and prompt shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-26

Super Satisfied

"I have ordered from eCanopy on numerous different occasions now and have never been disappointed. There canopies are high quality and the one time I spoke with customer service trying to find new white side walls they quickly found what I needed. Thanks for making canopy shopping easy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-04-26

Copper Canyon Tent for Scouting

"Bought this tent for boy scout campouts and love it, lots of space and easy to set up. Have used it twice now and like it more every time I use it .eCanopy made it very easy to buy and took the time to answer all my questions, with free shipping, have recommended eCanopy to others. Looked at this tent on three other sites and eCanopy was the only one that took the time to help me and answer all my questions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-26

Gotcha covered!

"I shopped around locally but wasn't able to find the correct size tarps I needed for my trailers and to have them custom made would have been very costly. eCanopy had the sizes available and the quality of the material was exceptional at a very competitive price. The shipping was free with my order and was received in a timely manner. Excellent service! I would recommend this company to anyone who asks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-26

Easy ordering - Prompt delivery

"Ordering was a breeze. The product descriptions and images really assisted in narrowing down my choice. The product was shipped the following day and I received it within 36 hours of placing the order(and shipping was free)! I was very impressed. I highly recommend e-Canopy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A